Current Status: thru is UP
We checked the official thru status page for updates 2 mins, 46 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-02 12:36 | File Delivery Delays (US Region) | major | 1 hr, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-08-21 21:00 | [Scheduled] Scheduled update of MFT Automated File Transfer application in US, UK, EU and AUS servic... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-15 00:52 | DNS Outage Impacting AFT Access and File Delivery (US, UK, EU, AU) | minor | 46 mins | Engineering has been monitoring the issue and has determined that the issue is fully resolved. If you experience...read more |
| 2025-04-23 22:24 | Intermittent delays in multi-factor authentication (MFA) emails to login to the web portals. | minor | 7 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-15 01:00 | [Scheduled] Update to improve the stability of internal authentication communications in region AUS | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-14 16:00 | [Scheduled] Update to improve the stability of internal authentication communications in regions US,... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-03 15:00 | [Scheduled] Scheduled update of the Automated File Transfer application in US, UK and EU service reg... | maintenance | 2 hrs, 57 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-03 00:00 | [Scheduled] Scheduled update of the Automated File Transfer application in AUS service region | maintenance | 55 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-05 20:00 | [Scheduled] Scheduled update of the Automated File Transfer application in all service regions | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-30 22:25 | Delay in file processing | minor | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-05 23:00 | [Scheduled] Scheduled update of the Automated File Transfer application in US, UK, EU and AUS servic... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-08 02:55 | Intermittent loss of a heartbeat by a subset of Thru Nodes in US service region | none | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-07 23:00 | [Scheduled] Scheduled update of the Automated File Transfer application in US, UK, EU and AUS servic... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-31 14:39 | Thru Node outage | major | 44 mins | We investigated an issue affecting multiple customers using Thru Node (Version 2024.10.4.21401) in the Automated ...read more |
| 2024-10-14 14:00 | [Scheduled] Scheduled update of the Automated File Transfer application in US, UK, EU and AUS servic... | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-19 00:03 | Outage in US Region | critical | 2 hrs, 50 mins | Microsoft Azure's restoration has completed and AFT services have been restored. If you experience any issues ple...read more |
| 2024-06-18 22:00 | [Scheduled] Scheduled maintenance: whitelisting implementation in APAC service region. | maintenance | 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-13 18:00 | [Scheduled] Scheduled update of the Automated File Transfer application in all service regions. | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-29 11:54 | Domain Name Resolution Outage for Thru File Sharing service | critical | 3 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-25 10:00 | [Scheduled] Scheduled update of File Sharing service in UK region. | maintenance | 2 hrs, 43 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-14 00:30 | [Scheduled] Scheduled update of the Automated File Transfer application in APAC service region. | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-08 17:59 | [Scheduled] Scheduled update of the Automated File Transfer application in North America, UK, and EU... | maintenance | 4 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-24 06:00 | [Scheduled] Scheduled update of File Sharing service in North America region. | maintenance | 1 hr, 12 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-09 16:58 | Performance degradation for some customers of Automated File Transfer in US service region | minor | 5 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-05 04:01 | [Scheduled] North America service region: Scheduled update of File Sharing service. | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-08-11 22:01 | [Scheduled] EU service region: Scheduled update of Automated File Transfer | maintenance | 2 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-30 01:01 | [Scheduled] North America service region: Scheduled update of File Sharing service in Production and... | maintenance | 3 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-28 23:00 | [Scheduled] UK service region: Scheduled update of File Sharing service | maintenance | 3 hrs, 47 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-28 21:00 | [Scheduled] APAC service region: Scheduled update of Automated File Transfer and File Sharing servic... | maintenance | 2 hrs, 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-17 18:01 | [Scheduled] Scheduled decommissioning of legacy Automated File Transfer service in North America and... | maintenance | 35 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-21 01:24 | [Scheduled] Scheduled update of Automated File Transfer and File Sharing service in UK region. | maintenance | 2 hrs, 36 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-19 01:01 | [Scheduled] Scheduled update of File Sharing service in North America region. | maintenance | 3 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-10 19:00 | [Scheduled] Scheduled update of Automated File Transfer in APAC service region. | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-29 20:00 | [Scheduled] Scheduled update of North America File Sharing service | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-07 16:00 | [Scheduled] APAC service region : Scheduled update of File Sharing and Automated File Transfer servi... | maintenance | 3 hrs, 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-06 16:00 | [Scheduled] APAC service region : Scheduled update of File Sharing and Automated File Transfer servi... | maintenance | 2 hrs, 49 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-17 20:01 | [Scheduled] UK Developer Environment : Scheduled update of File Sharing and Automated File Transfer ... | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-14 01:00 | [Scheduled] North America Developer Environment : Scheduled update of File Sharing and Automated Fil... | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-12 01:00 | [Scheduled] North America Developer Environment : Scheduled update of File Sharing and Automated Fil... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-10 22:00 | [Scheduled] North America Developer Environment : Scheduled update of File Sharing and Automated Fil... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-06 04:01 | [Scheduled] Scheduled update of File Sharing service in North America Developer Environment | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-05 02:00 | [Scheduled] Scheduled V2 Software Update in the North America Region | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-05 01:00 | [Scheduled] Scheduled V2 Software Update in the UK Region | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-30 03:01 | [Scheduled] Scheduled update of selected customers of North America File Sharing service. | maintenance | 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-16 03:01 | [Scheduled] Scheduled update of North America File Sharing service | maintenance | 4 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-15 20:00 | [Scheduled] Scheduled update of UK region File Sharing service | maintenance | 17 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-02 01:00 | [Scheduled] EU service region: Update of Automated File Transfer to External Server Endpoints. | maintenance | 23 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-01 18:01 | [Scheduled] APAC service region: Update of Automated File Transfer to External Server Endpoints. | maintenance | 39 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-26 19:01 | [Scheduled] APAC service region: Update of Automated File Transfers to External Server Endpoints | maintenance | 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-25 02:00 | [Scheduled] Scheduled V2 Software Update in the North America Region | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |