Current Status: thru is UP
We checked the official thru status page for updates 34 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-15 00:52 | DNS Outage Impacting AFT Access and File Delivery (US, UK, EU, AU) | minor | 46 mins | Engineering has been monitoring the issue and has determined that the issue is fully resolved. If you experience...read more |
| 2025-04-24 05:45 | Intermittent delays in multi-factor authentication (MFA) emails to login to the web portals. | none | 0 second | Apr 24, 05:45 UTCResolved - This incident has been resolved.Apr 23, 22:51 UTCMonitoring - A 3rd party vendor have...read more |
| 2025-04-15 03:00 | Update to improve the stability of internal authentication communications in region AUS | none | 0 second | Apr 15, 03:00 UTCCompleted - The scheduled maintenance has been completed.Apr 15, 01:00 UTCIn progress - Schedule...read more |
| 2025-04-14 18:00 | Update to improve the stability of internal authentication communications in regions US, UK, EU. | none | 0 second | Apr 14, 18:00 UTCCompleted - The scheduled maintenance has been completed.Apr 14, 16:00 UTCIn progress - Schedule...read more |
| 2025-04-03 17:57 | Scheduled update of the Automated File Transfer application in US, UK and EU service regions | none | 0 second | Apr 3, 17:57 UTCCompleted - The scheduled maintenance has been completed.Apr 3, 17:43 UTCVerifying - Verificati...read more |
| 2025-04-03 00:55 | Scheduled update of the Automated File Transfer application in AUS service region | none | 0 second | Apr 3, 00:55 UTCCompleted - The scheduled maintenance has been completed.Apr 3, 00:52 UTCVerifying - Verificati...read more |
| 2025-02-05 22:00 | Scheduled update of the Automated File Transfer application in all service regions | none | 0 second | Feb 5, 22:00 UTCCompleted - The scheduled maintenance has been completed.Feb 5, 20:00 UTCIn progress - Schedule...read more |
| 2025-01-30 23:05 | Delay in file processing | none | 0 second | Jan 30, 23:05 UTCResolved - This incident has been resolved.Jan 30, 22:28 UTCUpdate - We are continuing to monito...read more |
| 2024-12-06 00:00 | Scheduled update of the Automated File Transfer application in US, UK, EU and AUS service regions | none | 0 second | Dec 6, 00:00 UTCCompleted - The scheduled maintenance has been completed.Dec 5, 23:00 UTCIn progress - Schedule...read more |
| 2024-11-08 03:32 | Intermittent loss of a heartbeat by a subset of Thru Nodes in US service region | none | 0 second | Nov 8, 03:32 UTCResolved - This incident has been resolved.Nov 8, 03:22 UTCMonitoring - A fix has been implemen...read more |
| 2024-11-08 01:00 | Scheduled update of the Automated File Transfer application in US, UK, EU and AUS service regions | none | 0 second | Nov 8, 01:00 UTCCompleted - The scheduled maintenance has been completed.Nov 7, 23:00 UTCIn progress - Schedule...read more |
| 2024-10-31 15:23 | Thru Node outage | none | 0 second | Oct 31, 15:23 UTCResolved - We investigated an issue affecting multiple customers using Thru Node (Version 2024.1...read more |
| 2024-10-14 19:00 | Scheduled update of the Automated File Transfer application in US, UK, EU and AUS service regions | none | 0 second | Oct 14, 19:00 UTCCompleted - The scheduled maintenance has been completed.Oct 14, 14:00 UTCIn progress - Schedule...read more |
| 2024-07-19 02:53 | Outage in US Region | none | 0 second | Jul 19, 02:53 UTCResolved - Microsoft Azure's restoration has completed and AFT services have been restored. If y...read more |
| 2024-06-18 22:45 | Scheduled maintenance: whitelisting implementation in APAC service region. | none | 0 second | Jun 18, 22:45 UTCCompleted - The scheduled maintenance has been completed.Jun 18, 22:00 UTCIn progress - Schedule...read more |
| 2024-03-13 22:00 | Scheduled update of the Automated File Transfer application in all service regions. | none | 0 second | Mar 13, 22:00 UTCCompleted - The scheduled maintenance has been completed.Mar 13, 18:00 UTCIn progress - Schedule...read more |
| 2024-02-29 15:53 | Domain Name Resolution Outage for Thru File Sharing service | none | 0 second | Feb 29, 15:53 UTCResolved - This incident has been resolved.Feb 29, 15:52 UTCUpdate - We are pleased to inform th...read more |
| 2024-02-25 12:43 | Scheduled update of File Sharing service in UK region. | none | 0 second | Feb 25, 12:43 UTCCompleted - The scheduled maintenance has been completed.Feb 25, 10:00 UTCIn progress - Schedule...read more |
| 2024-02-14 02:30 | Scheduled update of the Automated File Transfer application in APAC service region. | none | 0 second | Feb 14, 02:30 UTCCompleted - The scheduled maintenance has been completed.Feb 14, 00:30 UTCIn progress - Schedule...read more |
| 2024-02-08 22:00 | Scheduled update of the Automated File Transfer application in North America, UK, and EU service reg... | none | 0 second | Feb 8, 22:00 UTCCompleted - The scheduled maintenance has been completed.Feb 8, 17:59 UTCUpdate - Scheduled mai...read more |
| 2023-12-24 07:12 | Scheduled update of File Sharing service in North America region. | none | 0 second | Dec 24, 07:12 UTCCompleted - The scheduled maintenance has been completed.Dec 24, 06:00 UTCIn progress - Schedule...read more |
| 2023-10-09 22:45 | Performance degradation for some customers of Automated File Transfer in US service region | none | 0 second | Oct 9, 22:45 UTCResolved - This incident has been resolved.Oct 9, 17:12 UTCUpdate - We are continuing to monito...read more |
| 2023-10-05 05:00 | North America service region: Scheduled update of File Sharing service. | none | 0 second | Oct 5, 05:00 UTCCompleted - The scheduled maintenance has been completed.Oct 5, 04:01 UTCIn progress - Schedule...read more |
| 2023-08-12 01:00 | EU service region: Scheduled update of Automated File Transfer | none | 0 second | Aug 12, 01:00 UTCCompleted - The scheduled maintenance has been completed.Aug 11, 22:01 UTCIn progress - Schedule...read more |
| 2023-07-30 05:00 | North America service region: Scheduled update of File Sharing service in Production and Developer e... | none | 0 second | Jul 30, 05:00 UTCCompleted - The scheduled maintenance has been completed.Jul 30, 01:01 UTCIn progress - Schedule...read more |
| 2023-07-28 23:00 | [Scheduled] UK service region: Scheduled update of File Sharing service | maintenance | 3 hrs, 47 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-28 21:00 | [Scheduled] APAC service region: Scheduled update of Automated File Transfer and File Sharing servic... | maintenance | 2 hrs, 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-17 18:01 | [Scheduled] Scheduled decommissioning of legacy Automated File Transfer service in North America and... | maintenance | 35 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-21 01:24 | [Scheduled] Scheduled update of Automated File Transfer and File Sharing service in UK region. | maintenance | 2 hrs, 36 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-19 01:01 | [Scheduled] Scheduled update of File Sharing service in North America region. | maintenance | 3 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-10 19:00 | [Scheduled] Scheduled update of Automated File Transfer in APAC service region. | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-29 20:00 | [Scheduled] Scheduled update of North America File Sharing service | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-07 16:00 | [Scheduled] APAC service region : Scheduled update of File Sharing and Automated File Transfer servi... | maintenance | 3 hrs, 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-06 16:00 | [Scheduled] APAC service region : Scheduled update of File Sharing and Automated File Transfer servi... | maintenance | 2 hrs, 49 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-17 20:01 | [Scheduled] UK Developer Environment : Scheduled update of File Sharing and Automated File Transfer ... | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-14 01:00 | [Scheduled] North America Developer Environment : Scheduled update of File Sharing and Automated Fil... | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-12 01:00 | [Scheduled] North America Developer Environment : Scheduled update of File Sharing and Automated Fil... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-10 22:00 | [Scheduled] North America Developer Environment : Scheduled update of File Sharing and Automated Fil... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-06 04:01 | [Scheduled] Scheduled update of File Sharing service in North America Developer Environment | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-05 02:00 | [Scheduled] Scheduled V2 Software Update in the North America Region | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-05 01:00 | [Scheduled] Scheduled V2 Software Update in the UK Region | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-30 03:01 | [Scheduled] Scheduled update of selected customers of North America File Sharing service. | maintenance | 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-16 03:01 | [Scheduled] Scheduled update of North America File Sharing service | maintenance | 4 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-15 20:00 | [Scheduled] Scheduled update of UK region File Sharing service | maintenance | 17 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-02 01:00 | [Scheduled] EU service region: Update of Automated File Transfer to External Server Endpoints. | maintenance | 23 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-01 18:01 | [Scheduled] APAC service region: Update of Automated File Transfer to External Server Endpoints. | maintenance | 39 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-26 19:01 | [Scheduled] APAC service region: Update of Automated File Transfers to External Server Endpoints | maintenance | 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-25 02:00 | [Scheduled] Scheduled V2 Software Update in the North America Region | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-25 01:01 | [Scheduled] Scheduled V2 Software Update in the UK Region | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-24 20:00 | [Scheduled] Scheduled update of UK and EU region File Sharing service | maintenance | 9 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |