Current Status: Tide is UP
We checked the official Tide status page for updates 1 min, 17 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-29 17:15 | Issues with 'Add Money' via 'Cards' | major | 17 hrs, 39 mins | We've resolved this issue, and you can now 'Add Money' via 'Cards' again. Sorry for the inconvenience.We've resolved this issue, and you can now 'Add Money' via 'Cards' again. Sorry for the inconvenience. |
| 2025-04-28 15:38 | Some Outbound Payments are not going through at the moment. | minor | 49 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-22 10:30 | Inbound Payments delay affecting a small number of members | minor | 54 mins | The issue has been resolved.The issue has been resolved. |
| 2025-04-22 06:00 | [Scheduled] Tide Platform Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-21 20:30 | Degraded performance | minor | 11 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-15 09:58 | Resolved: Some Outbound and Inbound payments were held in a queue temporarily. | none | 0 second | We’ve resolved this quickly and all payments are now going through normally – no need to retry any payments. We'...read more |
| 2025-04-13 01:00 | [Scheduled] Maintenance: EUR & USD payments | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-11 18:34 | Issue: Some payments show 1 penny less on confirmation screen. | minor | 327 hrs, 35 mins | The new app version fixing the issue is being rollout at currently. I might not be available to everyone yet, but...read more |
| 2025-03-12 16:37 | Error | major | 5 mins | The issue has been resolved.The issue has been resolved. |
| 2025-03-09 21:58 | EUR SEPA payments unavailable | minor | 8 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-06 09:11 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 0 second | Please be advised the scheduled maintenance on Sunday March 9th at 01:00 UTC has been cancelled.Please be advised the scheduled maintenance on Sunday March 9th at 01:00 UTC has been cancelled. |
| 2025-02-27 03:30 | [Scheduled] Planned maintenance: Transactions timeline | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-21 10:17 | Degraded performace | none | 0 second | Jan 21, 10:17 GMTResolved - This incident has been resolved.Jan 21, 09:24 GMTInvestigating - Some members can’t l...read more |
| 2025-01-21 08:37 | Degraded performance | none | 0 second | Jan 21, 08:37 GMTResolved - This incident has been resolved.Jan 21, 08:34 GMTInvestigating - Some members can’t l...read more |
| 2025-01-14 12:15 | Error | none | 0 second | Jan 14, 12:15 GMTResolved - Resolved: Inbound payments delayJan 14, 11:56 GMTUpdate - Inbound Payments were delay...read more |
| 2025-01-12 03:00 | EUR SEPA payments | none | 0 second | Jan 12, 03:00 GMTCompleted - The scheduled maintenance has been completed.Jan 12, 01:00 GMTIn progress - Schedule...read more |
| 2025-01-09 06:30 | Planned maintenance | none | 0 second | Jan 9, 06:30 GMTCompleted - The scheduled maintenance has been completed.Jan 9, 06:00 GMTIn progress - Schedule...read more |
| 2025-01-01 18:00 | EUR SEPA payments festive hours | none | 0 second | Jan 1, 18:00 GMTCompleted - The scheduled maintenance has been completed.Dec 31, 22:00 GMTIn progress - Schedule...read more |
| 2024-12-25 18:30 | EUR SEPA payments festive hours | none | 0 second | Dec 25, 18:30 GMTCompleted - The scheduled maintenance has been completed.Dec 25, 12:10 GMTIn progress - Schedule...read more |
| 2024-12-19 16:38 | Error | none | 0 second | Dec 19, 16:38 GMTResolved - This issue has now been resolved and all functionalities have been resolved.Dec 19, 1...read more |
| 2024-12-18 17:41 | Inbound and 3DS Error | none | 0 second | Dec 18, 17:41 GMTResolved - The incident has been resolved and all previously queued payments should have been pr...read more |
| 2024-12-08 03:00 | EUR SEPA payments | none | 0 second | Dec 8, 03:00 GMTCompleted - The scheduled maintenance has been completed.Dec 8, 01:00 GMTIn progress - Schedule...read more |
| 2024-11-21 12:36 | Payments issues | none | 0 second | Nov 21, 12:36 GMTResolved - These 2 separate issues have now been resolved. If any payments are still not showing...read more |
| 2024-11-17 14:21 | Delay in inbound payments | none | 0 second | Nov 17, 14:21 GMTResolved - The issue is resolved and all inbound payments should reflect on your timeline as exp...read more |
| 2024-11-10 03:00 | Maintenance: EUR SEPA payments | none | 0 second | Nov 10, 03:00 GMTCompleted - The scheduled maintenance has been completed.Nov 10, 01:00 GMTIn progress - Schedule...read more |
| 2024-11-09 06:40 | [Scheduled] Faster Payments for members with sort code 23-69-72 | maintenance | 3 hrs, 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-27 00:00 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-22 03:00 | [Scheduled] VAT Reports | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-20 01:00 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-18 09:11 | Error: Invoicing | minor | 1 hr, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-17 04:30 | [Scheduled] Planned maintenance: Invoicing | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-16 17:53 | EUR SEPA is currently unavailable through Tide on the web. | minor | 16 hrs, 9 mins | The issue has been resolved and the EUR SEPA functionalities can be accessed on the web.The issue has been resolved and the EUR SEPA functionalities can be accessed on the web. |
| 2024-10-15 01:00 | [Scheduled] ‘Get paid’ features outage | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-13 01:00 | [Scheduled] EUR SEPA outage | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-23 11:35 | Error: Outbound payments to Nationwide | major | 1 hr, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-14 22:40 | [Scheduled] Planned maintenance for Members with sort code 23-69-72: Payments | maintenance | 15 hrs, 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-12 08:56 | Error: Incorrect balance display | minor | 25 hrs, 8 mins | We completed the fixes and you should see the correct balance on your app again as normal! We appreciate your pa...read more |
| 2024-09-12 04:30 | [Scheduled] Maintenance: Payments | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-05 16:53 | [Scheduled] Planned maintenance for Members with sort code 23-69-72: Payments | maintenance | 0 second | This maintenance has been postponed by a partner. We will announce the new dates as soon as they become available...read more |
| 2024-09-03 21:22 | EUR SEPA payments unavailable | major | 5 mins | All of the issues have been resolved and the payments functionalities are working as expected. We apologise for...read more |
| 2024-08-17 22:50 | [Scheduled] Planned maintenance for Members with sort code 23-69-72: Payments | maintenance | 11 hrs, 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-13 13:02 | Some members are reporting issues with approvals for 3DS online payments. | minor | 2 hrs, 18 mins | This issue has been resolved and you should be able to use your Tide Card as normal online again!This issue has been resolved and you should be able to use your Tide Card as normal online again! |
| 2024-08-11 01:00 | [Scheduled] EUR SEPA Payments unavailable | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-09 09:45 | Error affecting TIS Members on app version 3.80.0 only | minor | 6 hrs, 9 mins | Members on app version 3.80.0, using a Tide Instant Saver account, should update to app version 3.80.1 to fix thi...read more |
| 2024-08-08 23:12 | TIS members unable to add or withdraw funds via the mobile app. | minor | 0 second | At the moment it is not possible to withdraw or add funds to a TIS account via the Tide mobile app. We are workin...read more |
| 2024-08-02 11:03 | Members may face delays with inbound payments being processed | minor | 1 hr, 20 mins | All inbound payments should now be processed without a delay.All inbound payments should now be processed without a delay. |
| 2024-07-19 10:39 | Error | minor | 5 hrs, 55 mins | The outage has been resolved and cheques can be deposited without any issues.The outage has been resolved and cheques can be deposited without any issues. |
| 2024-07-18 09:27 | Tide App unavailable | critical | 29 mins | We are happy that this issue is now resolved and root cause is understood and addressed. The impact was from 09:...read more |
| 2024-07-16 14:46 | Error | major | 55 mins | All of the issues have been resolved and the payments and payee functionalities are working as expected. We apo...read more |
| 2024-07-11 16:03 | Degraded Performance - Tide | major | 1 hr, 37 mins | We have fixed the issue and the platform remains fully stable. We apologise for any inconvenience.We have fixed the issue and the platform remains fully stable. We apologise for any inconvenience. |