Current Status: Tide is UP
We checked the official Tide status page for updates 2 mins, 26 seconds ago.
Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
---|---|---|---|---|
2025-07-29 10:43 | EUR & USD payments unavailable | major | 22 hrs, 57 mins | The issue was resolved on 2025-07-29 at 11:05.The issue was resolved on 2025-07-29 at 11:05. |
2025-07-24 11:55 | Delayed payments | none | 8 hrs, 59 mins | The issue has been resolved and all queued payments have been processed successfully. Thank you for your patien...read more |
2025-07-21 00:00 | [Scheduled] Planned maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2025-07-19 17:03 | Pending payments | none | 4 hrs, 14 mins | Outbound and Inbound payments should be back to normal.Outbound and Inbound payments should be back to normal. |
2025-07-13 01:00 | [Scheduled] EUR SEPA unavailable | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2025-07-01 09:18 | Onboarding and account recovery for Tide UK is currently unavailable | none | 1 hr, 17 mins | Issue resolve: Onboarding and account recovery for Tide UK. You can now recover your account or create a new one...read more |
2025-06-21 23:40 | [Scheduled] Maintenance: Faster Payments for members with sort code 23-69-72 | maintenance | 4 hrs, 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2025-06-10 14:32 | Issues with card payments | none | 0 second | Resolved: All card payments are going through normally. If you couldn’t approve an online card payment earlier, ...read more |
2025-06-09 14:00 | Outbound Payments queued | none | 31 mins | The issue has been resolved and all queued payments have been processed successfully. Thank you for your patien...read more |
2025-05-24 12:39 | Error | none | 9 hrs, 5 mins | The processing of payments has gone back to it's normal state and the issues has been resolved. We are going to m...read more |
2025-05-15 09:42 | Tide platform outage | critical | 36 mins | The platform outage is now resolved and we are fully operational. Thank you for your patience.The platform outage is now resolved and we are fully operational. Thank you for your patience. |
2025-05-13 16:10 | Error | minor | 32 mins | Card details should now be visible in the app again. We apologise for any inconvenience this may have caused.Card details should now be visible in the app again. We apologise for any inconvenience this may have caused. |
2025-05-11 01:00 | [Scheduled] Maintenance: EUR & USD payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2025-04-30 09:54 | Issues with 'Add Money' via 'Cards' | none | 0 second | Apr 30, 10:54 BSTResolved - We've resolved this issue, and you can now 'Add Money' via 'Cards' again.Sorry for th...read more |
2025-04-28 15:27 | Some Outbound Payments are not going through at the moment. | none | 0 second | Apr 28, 16:27 BSTResolved - This incident has been resolved.Apr 28, 16:26 BSTUpdate - Resolved: All Outbound Paym...read more |
2025-04-25 09:09 | Issue: Some payments show 1 penny less on confirmation screen. | none | 0 second | Apr 25, 10:09 BSTResolved - The new app version fixing the issue is being rollout at currently.I might not be ava...read more |
2025-04-22 10:24 | Inbound Payments delay affecting a small number of members | none | 0 second | Apr 22, 11:24 BSTResolved - The issue has been resolved.Apr 22, 10:30 BSTIdentified - Incident: A technical issue...read more |
2025-04-22 06:33 | Degraded performance | none | 0 second | Apr 22, 07:33 BSTResolved - This incident has been resolved.Apr 22, 07:29 BSTUpdate - We are continuing to work o...read more |
2025-04-22 06:00 | Tide Platform Maintenance | none | 0 second | Apr 22, 07:00 BSTCompleted - The scheduled maintenance has been completed.Apr 22, 06:00 BSTIn progress - Schedule...read more |
2025-04-15 08:58 | Resolved: Some Outbound and Inbound payments were held in a queue temporarily. | none | 0 second | Apr 15, 09:58 BSTResolved - We’ve resolved this quickly and all payments are now going through normally – no need...read more |
2025-04-13 03:00 | Maintenance: EUR & USD payments | none | 0 second | Apr 13, 04:00 BSTCompleted - The scheduled maintenance has been completed.Apr 13, 01:00 BSTIn progress - Schedule...read more |
2025-03-12 16:42 | Error | none | 0 second | Mar 12, 16:42 GMTResolved - The issue has been resolved.Mar 12, 16:37 GMTIdentified - We’re currently facing a te...read more |
2025-03-10 06:32 | EUR SEPA payments unavailable | none | 0 second | Mar 10, 06:32 GMTResolved - This incident has been resolved.Mar 9, 21:58 GMTInvestigating - We’re experiencing i...read more |
2025-03-06 09:11 | Maintenance: EUR SEPA payments | none | 0 second | Mar 6, 09:11 GMTCompleted - Please be advised the scheduled maintenance on Sunday March 9th at 01:00 UTC has bee...read more |
2025-02-27 04:30 | Planned maintenance: Transactions timeline | none | 0 second | Feb 27, 04:30 GMTCompleted - The scheduled maintenance has been completed.Feb 27, 03:30 GMTIn progress - Schedule...read more |
2025-01-31 22:00 | [Scheduled] EUR SEPA payments festive hours | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2025-01-21 09:24 | Degraded performace | minor | 53 mins | This incident has been resolved.This incident has been resolved. |
2025-01-21 08:34 | Degraded performance | minor | 3 mins | This incident has been resolved.This incident has been resolved. |
2025-01-14 11:51 | Error | minor | 24 mins | Resolved: Inbound payments delayResolved: Inbound payments delay |
2025-01-12 01:00 | [Scheduled] EUR SEPA payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2025-01-09 06:00 | [Scheduled] Planned maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-12-25 12:10 | [Scheduled] EUR SEPA payments festive hours | maintenance | 6 hrs, 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-12-19 14:05 | Error | minor | 2 hrs, 33 mins | This issue has now been resolved and all functionalities have been resolved.This issue has now been resolved and all functionalities have been resolved. |
2024-12-18 16:27 | Inbound and 3DS Error | major | 1 hr, 14 mins | The incident has been resolved and all previously queued payments should have been processed.The incident has been resolved and all previously queued payments should have been processed. |
2024-12-08 01:00 | [Scheduled] EUR SEPA payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-11-21 09:34 | Payments issues | minor | 3 hrs, 2 mins | These 2 separate issues have now been resolved. If any payments are still not showing or are being returned the...read more |
2024-11-17 13:14 | Delay in inbound payments | major | 1 hr, 7 mins | The issue is resolved and all inbound payments should reflect on your timeline as expected!The issue is resolved and all inbound payments should reflect on your timeline as expected! |
2024-11-10 01:00 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-11-09 06:40 | [Scheduled] Faster Payments for members with sort code 23-69-72 | maintenance | 3 hrs, 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-10-27 00:00 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-10-22 03:00 | [Scheduled] VAT Reports | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-10-20 01:00 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-10-18 09:11 | Error: Invoicing | minor | 1 hr, 51 mins | This incident has been resolved.This incident has been resolved. |
2024-10-17 04:30 | [Scheduled] Planned maintenance: Invoicing | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-10-16 17:53 | EUR SEPA is currently unavailable through Tide on the web. | minor | 16 hrs, 9 mins | The issue has been resolved and the EUR SEPA functionalities can be accessed on the web.The issue has been resolved and the EUR SEPA functionalities can be accessed on the web. |
2024-10-15 01:00 | [Scheduled] ‘Get paid’ features outage | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-10-13 01:00 | [Scheduled] EUR SEPA outage | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-09-23 11:35 | Error: Outbound payments to Nationwide | major | 1 hr, 37 mins | This incident has been resolved.This incident has been resolved. |
2024-09-14 22:40 | [Scheduled] Planned maintenance for Members with sort code 23-69-72: Payments | maintenance | 15 hrs, 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
2024-09-12 08:56 | Error: Incorrect balance display | minor | 25 hrs, 8 mins | We completed the fixes and you should see the correct balance on your app again as normal! We appreciate your pa...read more |