Current Status: Tide is UP
We checked the official Tide status page for updates 2 mins, 3 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-13 00:00 | EUR SEPA unavailable | none | 0 second | THIS IS A SCHEDULED EVENT Jul 13, 01:00 - 03:00 BSTJun 11, 10:39 BSTScheduled - What’s happening? EUR & USD payme...read more |
| 2025-06-10 14:32 | Issues with card payments | none | 0 second | Resolved: All card payments are going through normally. If you couldn’t approve an online card payment earlier, ...read more |
| 2025-06-09 14:00 | Outbound Payments queued | none | 31 mins | The issue has been resolved and all queued payments have been processed successfully. Thank you for your patien...read more |
| 2025-05-24 12:39 | Error | none | 9 hrs, 5 mins | The processing of payments has gone back to it's normal state and the issues has been resolved. We are going to m...read more |
| 2025-05-15 09:42 | Tide platform outage | critical | 36 mins | The platform outage is now resolved and we are fully operational. Thank you for your patience.The platform outage is now resolved and we are fully operational. Thank you for your patience. |
| 2025-05-13 16:10 | Error | minor | 32 mins | Card details should now be visible in the app again. We apologise for any inconvenience this may have caused.Card details should now be visible in the app again. We apologise for any inconvenience this may have caused. |
| 2025-05-11 01:00 | [Scheduled] Maintenance: EUR & USD payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-29 17:15 | Issues with 'Add Money' via 'Cards' | major | 17 hrs, 39 mins | We've resolved this issue, and you can now 'Add Money' via 'Cards' again. Sorry for the inconvenience.We've resolved this issue, and you can now 'Add Money' via 'Cards' again. Sorry for the inconvenience. |
| 2025-04-28 15:38 | Some Outbound Payments are not going through at the moment. | minor | 49 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-22 10:30 | Inbound Payments delay affecting a small number of members | minor | 54 mins | The issue has been resolved.The issue has been resolved. |
| 2025-04-22 06:00 | [Scheduled] Tide Platform Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-21 20:30 | Degraded performance | minor | 11 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-15 09:58 | Resolved: Some Outbound and Inbound payments were held in a queue temporarily. | none | 0 second | We’ve resolved this quickly and all payments are now going through normally – no need to retry any payments. We'...read more |
| 2025-04-13 01:00 | [Scheduled] Maintenance: EUR & USD payments | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-11 18:34 | Issue: Some payments show 1 penny less on confirmation screen. | minor | 327 hrs, 35 mins | The new app version fixing the issue is being rollout at currently. I might not be available to everyone yet, but...read more |
| 2025-03-12 16:42 | Error | none | 0 second | Mar 12, 16:42 GMTResolved - The issue has been resolved.Mar 12, 16:37 GMTIdentified - We’re currently facing a te...read more |
| 2025-03-10 06:32 | EUR SEPA payments unavailable | none | 0 second | Mar 10, 06:32 GMTResolved - This incident has been resolved.Mar 9, 21:58 GMTInvestigating - We’re experiencing i...read more |
| 2025-03-06 09:11 | Maintenance: EUR SEPA payments | none | 0 second | Mar 6, 09:11 GMTCompleted - Please be advised the scheduled maintenance on Sunday March 9th at 01:00 UTC has bee...read more |
| 2025-02-27 04:30 | Planned maintenance: Transactions timeline | none | 0 second | Feb 27, 04:30 GMTCompleted - The scheduled maintenance has been completed.Feb 27, 03:30 GMTIn progress - Schedule...read more |
| 2025-01-21 10:17 | Degraded performace | none | 0 second | Jan 21, 10:17 GMTResolved - This incident has been resolved.Jan 21, 09:24 GMTInvestigating - Some members can’t l...read more |
| 2025-01-21 08:37 | Degraded performance | none | 0 second | Jan 21, 08:37 GMTResolved - This incident has been resolved.Jan 21, 08:34 GMTInvestigating - Some members can’t l...read more |
| 2025-01-14 12:15 | Error | none | 0 second | Jan 14, 12:15 GMTResolved - Resolved: Inbound payments delayJan 14, 11:56 GMTUpdate - Inbound Payments were delay...read more |
| 2025-01-12 03:00 | EUR SEPA payments | none | 0 second | Jan 12, 03:00 GMTCompleted - The scheduled maintenance has been completed.Jan 12, 01:00 GMTIn progress - Schedule...read more |
| 2025-01-09 06:30 | Planned maintenance | none | 0 second | Jan 9, 06:30 GMTCompleted - The scheduled maintenance has been completed.Jan 9, 06:00 GMTIn progress - Schedule...read more |
| 2025-01-01 18:00 | EUR SEPA payments festive hours | none | 0 second | Jan 1, 18:00 GMTCompleted - The scheduled maintenance has been completed.Dec 31, 22:00 GMTIn progress - Schedule...read more |
| 2024-12-25 12:10 | [Scheduled] EUR SEPA payments festive hours | maintenance | 6 hrs, 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-19 14:05 | Error | minor | 2 hrs, 33 mins | This issue has now been resolved and all functionalities have been resolved.This issue has now been resolved and all functionalities have been resolved. |
| 2024-12-18 16:27 | Inbound and 3DS Error | major | 1 hr, 14 mins | The incident has been resolved and all previously queued payments should have been processed.The incident has been resolved and all previously queued payments should have been processed. |
| 2024-12-08 01:00 | [Scheduled] EUR SEPA payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-21 09:34 | Payments issues | minor | 3 hrs, 2 mins | These 2 separate issues have now been resolved. If any payments are still not showing or are being returned the...read more |
| 2024-11-17 13:14 | Delay in inbound payments | major | 1 hr, 7 mins | The issue is resolved and all inbound payments should reflect on your timeline as expected!The issue is resolved and all inbound payments should reflect on your timeline as expected! |
| 2024-11-10 01:00 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-09 06:40 | [Scheduled] Faster Payments for members with sort code 23-69-72 | maintenance | 3 hrs, 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-27 00:00 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-22 03:00 | [Scheduled] VAT Reports | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-20 01:00 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-18 09:11 | Error: Invoicing | minor | 1 hr, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-17 04:30 | [Scheduled] Planned maintenance: Invoicing | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-16 17:53 | EUR SEPA is currently unavailable through Tide on the web. | minor | 16 hrs, 9 mins | The issue has been resolved and the EUR SEPA functionalities can be accessed on the web.The issue has been resolved and the EUR SEPA functionalities can be accessed on the web. |
| 2024-10-15 01:00 | [Scheduled] ‘Get paid’ features outage | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-13 01:00 | [Scheduled] EUR SEPA outage | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-23 11:35 | Error: Outbound payments to Nationwide | major | 1 hr, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-14 22:40 | [Scheduled] Planned maintenance for Members with sort code 23-69-72: Payments | maintenance | 15 hrs, 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-12 08:56 | Error: Incorrect balance display | minor | 25 hrs, 8 mins | We completed the fixes and you should see the correct balance on your app again as normal! We appreciate your pa...read more |
| 2024-09-12 04:30 | [Scheduled] Maintenance: Payments | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-05 16:53 | [Scheduled] Planned maintenance for Members with sort code 23-69-72: Payments | maintenance | 0 second | This maintenance has been postponed by a partner. We will announce the new dates as soon as they become available...read more |
| 2024-09-03 21:22 | EUR SEPA payments unavailable | major | 5 mins | All of the issues have been resolved and the payments functionalities are working as expected. We apologise for...read more |
| 2024-08-17 22:50 | [Scheduled] Planned maintenance for Members with sort code 23-69-72: Payments | maintenance | 11 hrs, 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-13 13:02 | Some members are reporting issues with approvals for 3DS online payments. | minor | 2 hrs, 18 mins | This issue has been resolved and you should be able to use your Tide Card as normal online again!This issue has been resolved and you should be able to use your Tide Card as normal online again! |
| 2024-08-11 01:00 | [Scheduled] EUR SEPA Payments unavailable | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |