Current Status: Tide is UP
We checked the official Tide status page for updates 1 min, 44 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-16 07:22 | App log-in issues | major | 2 hrs, 35 mins | The issue has been resolved and all Members should be able to log in without any issues. Thank you for your pat...read more |
| 2025-08-30 08:25 | EUR & USD payments unavailable | none | 2 hrs, 34 mins | Everything should be working as normal again and you can make international payments.Everything should be working as normal again and you can make international payments. |
| 2025-08-29 18:53 | Member support chat and phone lines unavailable | none | 10 mins | The issue is resolved and all support line are available as normal again!The issue is resolved and all support line are available as normal again! |
| 2025-08-28 10:03 | Transaction timeline not loading | none | 20 mins | We’re back to normal and you can now see your timeline of transactions again. Thank you for giving us the time t...read more |
| 2025-08-12 11:38 | Outage - Tide | none | 22 mins | The issue has been found and fixed!The issue has been found and fixed! |
| 2025-08-10 01:00 | [Scheduled] Maintenance: EUR & USD payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-08-01 09:07 | Platform issues: Resolved | critical | 1 hr, 37 mins | We’re back to normal and you can now: Make Outbound Payments Confirm Payees See your Direct Debits in the app U...read more |
| 2025-07-29 10:43 | EUR & USD payments unavailable | major | 22 hrs, 57 mins | The issue was resolved on 2025-07-29 at 11:05.The issue was resolved on 2025-07-29 at 11:05. |
| 2025-07-24 11:55 | Delayed payments | none | 8 hrs, 59 mins | The issue has been resolved and all queued payments have been processed successfully. Thank you for your patien...read more |
| 2025-07-21 00:00 | [Scheduled] Planned maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-19 17:03 | Pending payments | none | 4 hrs, 14 mins | Outbound and Inbound payments should be back to normal.Outbound and Inbound payments should be back to normal. |
| 2025-07-13 01:00 | [Scheduled] EUR SEPA unavailable | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-01 09:18 | Onboarding and account recovery for Tide UK is currently unavailable | none | 1 hr, 17 mins | Issue resolve: Onboarding and account recovery for Tide UK. You can now recover your account or create a new one...read more |
| 2025-06-22 03:20 | Maintenance: Faster Payments for members with sort code 23-69-72 | none | 0 second | Jun 22, 04:20 BSTCompleted - The scheduled maintenance has been completed.Jun 21, 23:40 BSTIn progress - Schedule...read more |
| 2025-06-10 13:32 | Issues with card payments | none | 0 second | Jun 10, 14:32 BSTResolved - Resolved: All card payments are going through normally.If you couldn’t approve an onl...read more |
| 2025-06-09 13:31 | Outbound Payments queued | none | 0 second | Jun 9, 14:31 BSTResolved - The issue has been resolved and all queued payments have been processed successfully....read more |
| 2025-05-24 20:44 | Error | none | 0 second | May 24, 21:44 BSTResolved - The processing of payments has gone back to it's normal state and the issues has been...read more |
| 2025-05-15 09:18 | Tide platform outage | none | 0 second | May 15, 10:18 BSTResolved - The platform outage is now resolved and we are fully operational. Thank you for your ...read more |
| 2025-05-13 15:42 | Error | none | 0 second | May 13, 16:42 BSTResolved - Card details should now be visible in the app again. We apologise for any inconvenien...read more |
| 2025-05-11 02:00 | Maintenance: EUR & USD payments | none | 0 second | May 11, 03:00 BSTCompleted - The scheduled maintenance has been completed.May 11, 01:00 BSTIn progress - Schedule...read more |
| 2025-04-30 09:54 | Issues with 'Add Money' via 'Cards' | none | 0 second | Apr 30, 10:54 BSTResolved - We've resolved this issue, and you can now 'Add Money' via 'Cards' again.Sorry for th...read more |
| 2025-04-28 15:27 | Some Outbound Payments are not going through at the moment. | none | 0 second | Apr 28, 16:27 BSTResolved - This incident has been resolved.Apr 28, 16:26 BSTUpdate - Resolved: All Outbound Paym...read more |
| 2025-04-25 09:09 | Issue: Some payments show 1 penny less on confirmation screen. | none | 0 second | Apr 25, 10:09 BSTResolved - The new app version fixing the issue is being rollout at currently.I might not be ava...read more |
| 2025-04-22 10:24 | Inbound Payments delay affecting a small number of members | none | 0 second | Apr 22, 11:24 BSTResolved - The issue has been resolved.Apr 22, 10:30 BSTIdentified - Incident: A technical issue...read more |
| 2025-04-22 06:33 | Degraded performance | none | 0 second | Apr 22, 07:33 BSTResolved - This incident has been resolved.Apr 22, 07:29 BSTUpdate - We are continuing to work o...read more |
| 2025-04-22 06:00 | [Scheduled] Tide Platform Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-15 09:58 | Resolved: Some Outbound and Inbound payments were held in a queue temporarily. | none | 0 second | We’ve resolved this quickly and all payments are now going through normally – no need to retry any payments. We'...read more |
| 2025-04-13 01:00 | [Scheduled] Maintenance: EUR & USD payments | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-12 16:37 | Error | major | 5 mins | The issue has been resolved.The issue has been resolved. |
| 2025-03-09 21:58 | EUR SEPA payments unavailable | minor | 8 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-06 09:11 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 0 second | Please be advised the scheduled maintenance on Sunday March 9th at 01:00 UTC has been cancelled.Please be advised the scheduled maintenance on Sunday March 9th at 01:00 UTC has been cancelled. |
| 2025-02-27 03:30 | [Scheduled] Planned maintenance: Transactions timeline | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-31 22:00 | [Scheduled] EUR SEPA payments festive hours | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-21 09:24 | Degraded performace | minor | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-21 08:34 | Degraded performance | minor | 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-14 11:51 | Error | minor | 24 mins | Resolved: Inbound payments delayResolved: Inbound payments delay |
| 2025-01-12 01:00 | [Scheduled] EUR SEPA payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-09 06:00 | [Scheduled] Planned maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-25 12:10 | [Scheduled] EUR SEPA payments festive hours | maintenance | 6 hrs, 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-19 14:05 | Error | minor | 2 hrs, 33 mins | This issue has now been resolved and all functionalities have been resolved.This issue has now been resolved and all functionalities have been resolved. |
| 2024-12-18 16:27 | Inbound and 3DS Error | major | 1 hr, 14 mins | The incident has been resolved and all previously queued payments should have been processed.The incident has been resolved and all previously queued payments should have been processed. |
| 2024-12-08 01:00 | [Scheduled] EUR SEPA payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-21 09:34 | Payments issues | minor | 3 hrs, 2 mins | These 2 separate issues have now been resolved. If any payments are still not showing or are being returned the...read more |
| 2024-11-17 13:14 | Delay in inbound payments | major | 1 hr, 7 mins | The issue is resolved and all inbound payments should reflect on your timeline as expected!The issue is resolved and all inbound payments should reflect on your timeline as expected! |
| 2024-11-10 01:00 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-09 06:40 | [Scheduled] Faster Payments for members with sort code 23-69-72 | maintenance | 3 hrs, 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-27 00:00 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-22 03:00 | [Scheduled] VAT Reports | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-20 01:00 | [Scheduled] Maintenance: EUR SEPA payments | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-18 09:11 | Error: Invoicing | minor | 1 hr, 51 mins | This incident has been resolved.This incident has been resolved. |