Todyl Status

Is Todyl down?

Current Status: Todyl is UP

We checked the official Todyl status page for updates 1 min, 41 seconds ago.

Past Todyl Incidents

Source: Official Todyl status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-29 17:55 Delays in SIEM Ingestion for Portal
critical
3 hrs, 26 mins

This incident has been resolved.This incident has been resolved.

2025-04-28 15:55 Unexpected Session Termination
minor
55 mins

The issue has been resolved, and all systems are now operating normally.The issue has been resolved, and all systems are now operating normally.

2025-04-27 19:46 Delays in SIEM Log Ingestion
critical
1 hr, 10 mins

This incident has been resolved.This incident has been resolved.

2025-04-27 16:00 [Scheduled] Planned maintenance Todyl Database environment
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-26 09:50 SIEM Processing Delays
minor
9 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2025-04-25 16:12 Misconfiguration in macOS 15.4 Agents
minor
7 hrs, 40 mins

This issue has been resolved, and systems are now operating as expected.This issue has been resolved, and systems are now operating as expected.

2025-04-17 18:58 SIEM Processing Delays
none
0 second

Apr 17, 18:58 UTCResolved - This issue has been resolved.Apr 17, 18:43 UTCMonitoring - A fix has been implemented...

2025-04-17 17:56 SIEM Processing Delays
none
1 hr, 2 mins

This issue has been resolved.This issue has been resolved.

2025-04-15 20:00 Scheduled Maintenance – SASE Singapore
none
0 second

Apr 15, 20:00 UTCCompleted - The scheduled maintenance has been completed.Apr 15, 16:00 UTCIn progress - Schedule...

2025-04-15 16:00 [Scheduled] Scheduled Maintenance – SASE Singapore
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-26 20:10 SIEM Processing Delay
none
0 second

Mar 26, 20:10 UTCResolved - The system continues to operate normally, and the issue has been fully resolved.Mar 2...

2025-03-26 19:06 SIEM Processing Delay
minor
1 hr, 4 mins

The system continues to operate normally, and the issue has been fully resolved.The system continues to operate normally, and the issue has been fully resolved.

2025-03-24 16:53 SIEM Processing Delays
none
0 second

Mar 24, 16:53 UTCResolved - The system continues to operate normally, and the issue has been fully resolved.Mar 2...

2025-03-24 15:43 SIEM Processing Delays
minor
1 hr, 10 mins

The system continues to operate normally, and the issue has been fully resolved.The system continues to operate normally, and the issue has been fully resolved.

2025-03-22 11:00 Planned maintenance SASE Ashburn PoP
none
0 second

Mar 22, 11:00 UTCCompleted - The scheduled maintenance has been completed.Mar 22, 05:00 UTCIn progress - Schedule...

2025-03-22 05:00 [Scheduled] Planned maintenance SASE Ashburn PoP
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-15 11:00 Planned maintenance SASE Ashburn PoP
none
0 second

Mar 15, 11:00 UTCCompleted - The scheduled maintenance has been completed.Mar 15, 05:00 UTCIn progress - Schedule...

2025-03-15 05:00 [Scheduled] Planned maintenance SASE Ashburn PoP
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-12 20:00 SASE DFW Maintenance
none
0 second

Mar 12, 20:00 UTCCompleted - The scheduled maintenance has been completed.Mar 12, 12:00 UTCIn progress - Schedule...

2025-03-12 12:00 [Scheduled] SASE DFW Maintenance
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-12 11:36 IPSec Tunnels
none
0 second

Mar 12, 11:36 UTCResolved - This incident has been resolved.Mar 12, 11:22 UTCMonitoring - The fix has been succes...

2025-03-12 11:08 IPSec Tunnels
minor
28 mins

This incident has been resolved.This incident has been resolved.

2025-03-07 00:00 Resolved: SASE Connectivity -- AKL
none
0 second

Mar 7, 00:00 UTCResolved - Timeframe: 19:45 UTC – 20:20 UTC (3.6.25)Some users experienced delays in establishin...

2025-03-07 00:00 Resolved: SASE Connectivity -- AKL
none
0 second

Timeframe: 19:45 UTC – 20:20 UTC (3.6.25) Some users experienced delays in establishing new SASE connections and ...

2025-02-21 02:19 Planned maintenance Todyl SIEM Dashboards and Portal
none
0 second

Feb 21, 02:19 UTCCompleted - The scheduled maintenance has been completed.Feb 21, 02:12 UTCVerifying - Verificati...

2025-02-21 01:00 [Scheduled] Planned maintenance Todyl SIEM Dashboards and Portal
maintenance
1 hr, 19 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-28 22:56 Degraded Performance: SIEM Search Taking Longer Than Expected
none
0 second

Jan 28, 22:56 UTCResolved - This issue has been resolved. All systems are operational.Jan 28, 22:33 UTCMonitorin...

2025-01-28 21:38 Degraded Performance: SIEM Search Taking Longer Than Expected
minor
1 hr, 18 mins

This issue has been resolved. All systems are operational.This issue has been resolved. All systems are operational.

2025-01-13 18:33 Delays in SIEM ingestion
none
0 second

Jan 13, 18:33 UTCResolved - Data ingestion systems are operating as expected.Jan 13, 17:14 UTCMonitoring - We are...

2025-01-13 17:14 Delays in SIEM ingestion
minor
1 hr, 19 mins

Data ingestion systems are operating as expected.Data ingestion systems are operating as expected.

2025-01-07 22:33 Todyl Community - Issues Logging In
none
0 second

Jan 7, 22:33 UTCResolved - This incident has been resolved.Jan 7, 17:37 UTCMonitoring - A fix has been applied ...

2025-01-07 16:17 Todyl Community - Issues Logging In
major
6 hrs, 16 mins

This incident has been resolved.This incident has been resolved.

2025-01-06 02:30 Elevated Errors on SGN
none
0 second

Jan 6, 02:30 UTCResolved - From 7:30 p.m MST to 9:30 p.m. MST, we saw elevated connection errors on some devices...

2025-01-06 02:30 Elevated Errors on SGN
minor
0 second

From 7:30 p.m MST to 9:30 p.m. MST, we saw elevated connection errors on some devices that led to agents being un...

2025-01-03 01:29 Intermittent slowness with the Portal
none
0 second

Jan 3, 01:29 UTCResolved - After sufficient monitoring we are moving this issue to resolved.Jan 2, 23:58 UTCMon...

2025-01-02 23:22 Intermittent slowness with the Portal
minor
2 hrs, 7 mins

After sufficient monitoring we are moving this issue to resolved.After sufficient monitoring we are moving this issue to resolved.

2024-12-08 06:30 Todyl Community planned maintenance
none
0 second

Dec 8, 06:30 UTCCompleted - The scheduled maintenance has been completed.Dec 8, 06:00 UTCIn progress - Schedule...

2024-12-08 06:00 [Scheduled] Todyl Community planned maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-26 07:30 Delays in connecting to AMS
none
0 second

Delays with new SASE connections to the AMS PoP has been resolved.Delays with new SASE connections to the AMS PoP has been resolved.

2024-11-26 07:30 Delays in connecting to AMS
none
0 second

Nov 26, 07:30 UTCResolved - Delays with new SASE connections to the AMS PoP has been resolved.Nov 26, 07:30 UTCResolved - Delays with new SASE connections to the AMS PoP has been resolved.

2024-11-14 13:05 Network connectivity Issues - Los Angeles Region
none
0 second

Nov 14, 13:05 UTCResolved - This incident has been resolved.Nov 14, 12:59 UTCMonitoring - Network connectivity is...

2024-11-14 11:25 Network connectivity Issues - Los Angeles Region
critical
1 hr, 40 mins

This incident has been resolved.This incident has been resolved.

2024-11-04 23:42 Intermittent issue with agents connecting to SGN
none
0 second

Nov 4, 23:42 UTCResolved - This issue has been resolved.Nov 4, 23:13 UTCMonitoring - The fix has been implement...

2024-11-04 22:54 Intermittent issue with agents connecting to SGN
minor
48 mins

This issue has been resolved.This issue has been resolved.

2024-10-29 22:43 Delays with SIEM search
none
0 second

Oct 29, 22:43 UTCResolved - The issue has been resolved. The system is fully operational.Oct 29, 18:02 UTCUpdate...

2024-10-29 22:35 Issues accessing the customer portal
none
0 second

Oct 29, 22:35 UTCResolved - This incident has been resolved.Oct 29, 20:57 UTCMonitoring - The fix has remediated ...

2024-10-29 20:36 Issues accessing the customer portal
critical
1 hr, 59 mins

This incident has been resolved.This incident has been resolved.

2024-10-29 16:59 Delays with SIEM search
minor
5 hrs, 44 mins

The issue has been resolved. The system is fully operational.The issue has been resolved. The system is fully operational.

2024-10-28 21:43 SIEM Detection Rule Delays
none
0 second

Oct 28, 21:43 UTCResolved - The issue has been resolved. The system is fully operational.Oct 28, 19:44 UTCUpdate...

2024-10-28 18:44 SIEM Detection Rule Delays
minor
2 hrs, 59 mins

The issue has been resolved. The system is fully operational.The issue has been resolved. The system is fully operational.