Tresorit Status

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Current Status: Tresorit is UP

We checked the official Tresorit status page for updates 1 min, 49 seconds ago.

Past Tresorit Incidents

Source: Official Tresorit status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-01 10:09 Tresorit is facing connectivity issues
major
2 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2024-07-08 07:00 Tresorit is experiencing connectivity issues in some regions
major
3 hrs, 6 mins

The incident has been resolved.The incident has been resolved.

2023-11-10 10:23 Tresorit is facing connectivity issues
major
1 hr, 52 mins

The connectivity issue seems to be resolved.The connectivity issue seems to be resolved.

2023-05-29 08:20 Tresorit is facing connectivity issues on the web interface
major
12 mins

This incident has been resolved.This incident has been resolved.

2023-04-17 15:32 Payment system is unavailable
major
56 mins

This incident has been resolved.This incident has been resolved.

2023-04-14 08:30 Tresorit is facing connectivity issues
none
0 second

We identified that some Tresorit clients (desktop and mobile applications) could not connect to the network. The ...

2023-01-25 08:54 Tresorit is facing connectivity issues
major
2 hrs, 57 mins

This incident has been resolved.This incident has been resolved.

2022-09-05 14:51 Tresorit is experiencing app freezes
major
29 mins

The incident has been resolved. All apps are operational.The incident has been resolved. All apps are operational.

2021-07-07 12:58 Partial service outage - tresor sync
none
44 mins

This incident has been resolved, the applications detect all the changes, thank you for your patience.This incident has been resolved, the applications detect all the changes, thank you for your patience.

2021-05-20 16:18 Partial outage due to DNS errors
major
2 hrs, 59 mins

Our DNS issues are resolved, we can confirm that the service is working globally. Although we will continue to mo...

2021-05-20 07:06 Connectivity issues
minor
34 mins

This incident has been resolved.This incident has been resolved.

2021-04-01 21:36 Partial outage due to DNS errors
major
2 hrs, 17 mins

Our DNS issues are resolved, we can confirm that the service is working globally. Although we will continue to mo...

2020-10-14 12:25 Tresorit desktop and mobile apps - partial outage
minor
10 mins

A fix has been applied, and we are monitoring the results.A fix has been applied, and we are monitoring the results.

2020-10-13 12:26 Tresorit web interface - Connectivity issue
minor
12 mins

The incident has been resolved.The incident has been resolved.

2020-10-12 07:32 Connectivity issues for clients
major
2 hrs, 52 mins

The incident has been resolvedThe incident has been resolved

2020-10-05 09:54 Tresorit web interface - Connectivity issue
none
1 hr, 9 mins

We could identify and quickly resolve the issue, all systems are operational now.We could identify and quickly resolve the issue, all systems are operational now.

2020-07-18 06:02 [Scheduled] DNS changes
maintenance
47 hrs, 58 mins

The scheduled maintenance has been completed. As expected we did not notice any disturbance in our service.The scheduled maintenance has been completed. As expected we did not notice any disturbance in our service.

2020-03-23 16:17 Tresorit applications - network issue
major
3 hrs, 21 mins

This incident has been resolved.This incident has been resolved.

2019-12-28 11:24 Temporary problems with sending two factor text messages and voice calls
minor
8 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2019-12-05 12:21 E-mails cannot be received
none
1 hr, 41 mins

This incident has been resolved, Sendgrid confirmed the resolution. You can receive e-mails from Tresorit now.This incident has been resolved, Sendgrid confirmed the resolution. You can receive e-mails from Tresorit now.

2019-06-17 11:51 Upstream service provider issues
minor
2 hrs, 16 mins

This incident has been resolved.This incident has been resolved.

2019-05-02 20:22 Login failure
critical
2 hrs, 51 mins

The fix has been confirmed and our service is up and running again. Thanks for your patience.The fix has been confirmed and our service is up and running again. Thanks for your patience.

2019-03-20 12:55 Error when uploading via browser
minor
5 hrs, 56 mins

This incident has been resolved.This incident has been resolved.

2019-01-28 13:05 Error when uploading via browser
minor
3 hrs, 35 mins

This incident has been resolved. In case you still experience any error, please let us know.This incident has been resolved. In case you still experience any error, please let us know.

2018-07-19 17:50 Full service outage due to Azure facility failure
critical
0 second

From 17:50 on 19 Jun 2018 to 02:30 UTC on 20 Jun 2018, customers using our service have experienced a full servic...

2018-05-29 14:30 Full service outage due to login service failure
critical
0 second

At 2018.05.29. starting at about 14:30 UTC our login service was unable to operate due to an outage of the backin...

2018-01-30 13:30 Installer couldn't be downloaded on slow networks
minor
0 second

Due to a misconfiguration our desktop installers couldn't be downloaded from 2018-01-30 13:30 UTC to 2018-01-30 1...

2017-11-02 15:50 Partial login and share service outage
minor
0 second

From 15:50 UTC to 16:30 UTC due to an outage on four of our dependent storage accounts in Azure customers have ex...