Tuple Status

Is Tuple down?

Current Status: Tuple is UP

We checked the official Tuple status page for updates 2 mins, 28 seconds ago.

Past Tuple Incidents

Source: Official Tuple status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-06-12 18:33 Interimittent TURN errors
major
59 mins

Cloudflare is still experiencing an outage, but we have mitigated the issue on our end so that there is no user i...

2024-08-10 10:33 Saturday 10th August, 2024
none
0 second

Aug 10, 10:33 UTCCompleted - The scheduled maintenance has been completed.Aug 10, 10:00 UTCIn progress - Schedule...

2024-04-29 18:17 Database performance issues
none
0 second

Apr 29, 18:17 UTCResolved - This incident has been resolved. Please get in touch with support@tuple.app if you ex...

2024-04-19 19:40 App Crash with Latest Release
none
0 second

Apr 19, 19:40 UTCResolved - Crash reports have ceased. We're considering this incident fully resolved!Apr 19, 19:...

2024-03-06 22:49 Web Backend Request Failures
none
0 second

Mar 6, 22:49 UTCResolved - All client response times are back to normal and we're considering this incident reso...

2024-01-12 21:42 Tuple Backend Outage
none
0 second

Jan 12, 21:42 UTCResolved - This incident has been resolved.Jan 12, 21:33 UTCUpdate - Services are operational, a...

2023-09-25 15:46 Native client connection issues
none
0 second

Sep 25, 15:46 UTCResolved - We're fully back online and client connections are succeeding.Sep 25, 15:40 UTCIdenti...

2023-01-25 18:59 Presence Signaling Service Issues
none
0 second

Jan 25, 18:59 UTCResolved - Directory status for all users is up-to-date, and the signaling server has continued ...

2022-12-17 14:14 Email Provider Outage
none
0 second

Dec 17, 14:14 UTCResolved - This incident has been resolved.Dec 17, 00:00 UTCMonitoring - Our Email provider is e...

2022-02-24 17:08 App down
none
0 second

Feb 24, 17:08 UTCResolved - Service appears to have been restored.Feb 24, 16:54 UTCMonitoring - We are currently ...

2021-11-03 17:54 Login loop/crash after update
none
0 second

Nov 3, 17:54 UTCResolved - This issue has been resolved.Sorry about that folks!Nov 3, 16:06 UTCMonitoring - We'...

2020-09-21 13:13 Intermittent authentication issues
none
0 second

Sep 21, 13:13 UTCResolved - This incident has been resolved.Sep 21, 12:33 UTCInvestigating - Some users are repor...