Current Status: Verkada is UP
We checked the official Verkada status page for updates 1 min, 14 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-25 06:46 | Notifications repeatedly triggering for Tamper Alerts | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-15 09:44 | Access groups not being populated from SCIM sources | minor | 2 hrs, 23 mins | This is now resolved.This is now resolved. |
| 2025-07-15 06:13 | Cannot add/remove users in access groups on Command | minor | 10 hrs, 18 mins | The incident has been resolved.The incident has been resolved. |
| 2025-07-14 12:54 | Issues Loading Command | minor | 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-11 20:00 | [Scheduled] Database Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-07 05:44 | Photo upload for Access Control users not working | major | 3 hrs, 23 mins | This incident has been resolved. Between July 3rd 2PM PT and July 7th 9AM PT, customers were unable to upload pr...read more |
| 2025-06-13 09:32 | Unable to link Verkada Data Plans to Gateway devices. | major | 11 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-06-09 15:05 | Issues with notification delivery | minor | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-06 12:43 | Issues loading Command | minor | 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-30 11:40 | Some devices are unable to connect to Verkada's backend | minor | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-24 21:00 | [Scheduled] Database Maintenance in US Regions | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-15 13:05 | Problems adding devices to Command | major | 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-14 14:00 | [Scheduled] Maintenance on Verkada LPR and POI | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-13 06:48 | Pass App for iOS - Unable to unlock via bluetooth | minor | 31 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-11 20:00 | [Scheduled] Maintance on Verkada Helix | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-09 18:00 | [Scheduled] Database Maintenance in European Region | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-06 06:50 | Prod2 region (Europe): Verkada Pass for iOS v5.1 users are unable to login | major | 2 hrs, 40 mins | Version 5.1.1 is now available in the Apple App Store. Affected users should visit the App Store and update to v...read more |
| 2025-05-02 18:28 | Issue Loading Command in Gov Region | critical | 50 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-02 11:00 | [Scheduled] Database Maintenance in Australia Region | maintenance | 22 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-09 04:06 | Archives not completing | none | 0 second | Apr 8, 21:06 PDTResolved - This incident has been resolved.Apr 8, 20:12 PDTMonitoring - A fix has been implemen...read more |
| 2025-03-31 17:28 | Issue Arming/Disarming in New Alarms | none | 0 second | Mar 31, 10:28 PDTResolved - This incident has been resolved.Mar 31, 10:24 PDTMonitoring - A fix has been implemen...read more |
| 2025-03-27 19:09 | H.265 transcoding failing on some devices | none | 0 second | Mar 27, 12:09 PDTResolved - This incident has been resolved. If you are still seeing issues, please hard refresh ...read more |
| 2025-03-27 15:53 | Issue Loading Command | none | 0 second | Mar 27, 08:53 PDTResolved - This incident has been resolved.Mar 27, 08:41 PDTMonitoring - A fix has been implemen...read more |
| 2025-03-27 15:31 | Delay in disarming Classic Alarm sites in European region Organisations. | none | 0 second | Mar 27, 08:31 PDTResolved - This incident has been resolved.Mar 26, 16:20 PDTMonitoring - A fix has been implemen...read more |
| 2025-03-26 06:00 | Licensing Database Maintenance | none | 0 second | Mar 25, 23:00 PDTCompleted - The scheduled maintenance has been completed.Mar 25, 22:00 PDTIn progress - Schedule...read more |
| 2025-03-19 20:00 | [Scheduled] Audit Log Database Upgrade | maintenance | 28 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 05:19 | Cameras falsely reporting as offline | minor | 1 hr, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-18 12:48 | Guest cannot integrate with MS Teams | none | 3 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-12 12:26 | Unable to create new Command organizations | minor | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-26 15:00 | [Scheduled] Database upgrade effecting notifications | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-23 16:33 | SMS Delivery Issue | major | 1 hr, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-18 16:00 | [Scheduled] Database Upgrade affecting Viewing Stations and BC51 Alarms Consoles | maintenance | 39 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-13 15:00 | [Scheduled] Viewing Station Database Upgrade | maintenance | 46 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-29 09:41 | PoI Creation Issue | minor | 3 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-25 23:00 | [Scheduled] Intercoms Maintenance | maintenance | 13 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-30 13:30 | [Access Control] AD32/AD33 Bluetooth approach distance was not being honored (newly created doors on... | none | 0 second | From 19 Dec 2024 to 30 Dec 2024, if a NEW door was added with an AD32 or AD33 reader, the Bluetooth approach dist...read more |
| 2024-12-20 05:18 | Intermittent issues loading Command | none | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 19:55 | Unable to view Access Control User List | major | 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-11 09:25 | List of Access Controllers in a specific site not available | none | 2 hrs, 9 mins | The incident has been resolved.The incident has been resolved. |
| 2024-12-09 11:11 | Viewing Station Issue | major | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-02 17:25 | User Permissions Issue | none | 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-25 10:07 | Access Control tailgating detection is not operational | minor | 5 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-22 10:46 | Delays in SMS deliverability | none | 4 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-21 08:02 | Degraded Streaming Issue | minor | 4 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 20:27 | Issue Loading Command | major | 1 hr, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 19:04 | Issue Loading Command | major | 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-11 16:00 | [Scheduled] Platform Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-08 05:04 | Issues with New User Invites, Password Reset & Magic Link login in EU & AU region Organisations. | major | 4 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-06 07:30 | Issue Loading Verkada Command | major | 0 second | We have resolved an issue causing some users to be unable to load Verkada Command. The erroneous release has been...read more |
| 2024-10-25 06:44 | Issues with Alarms Cellular Backup Modules connecting. | major | 13 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |