Current Status: Vetspire is UP
We checked the official Vetspire status page for updates 2 mins, 47 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-17 12:27 | SDF on schedule | minor | 3 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-31 08:21 | SEV 1 Charts Loading Slowly | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-08-27 14:26 | AI Scribe Recordings Not Loading | minor | 34 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-27 13:35 | SEV1- SDF Errors Impacting Platform Performance | minor | 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-22 10:14 | SEV-1 Client Schedule is Not Loading | major | 3 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-18 09:45 | SEV 2 Coupons Duplicating on Invoice | minor | 50 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-14 10:36 | Vetspire Staging | critical | 2 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-16 10:24 | We're currently seeing a partial outage impacting Vetspire Support, which runs on Freshdesk and Micr... | minor | 10 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2025-06-27 14:03 | SEV2: Compliance Dashboard Contact Column Icons Not Working | none | 0 second | Jun 27, 10:03 EDTResolved - This incident has been resolved.Jun 25, 08:29 EDTMonitoring - A fix was deployed, and...read more |
| 2025-06-24 13:22 | Vetspire Support AI Bot Outage — Extended Wait Times | none | 0 second | Jun 24, 09:22 EDTResolved - This incident has been resolved.Jun 23, 15:37 EDTMonitoring - The issue impacting the...read more |
| 2025-06-23 13:27 | SEV2 Reason for Visit and Appointment note fields not displaying text entered until second click of ... | minor | 0 second | Our Development team is actively working on implementing a fix for this issue. We appreciate your patience and wi...read more |
| 2025-06-19 15:10 | SEV 2: Connection issue with Print nod | none | 0 second | Jun 19, 11:10 EDTResolved - This incident has been resolved.Jun 19, 11:05 EDTMonitoring - A fix was deployed and ...read more |
| 2025-06-19 13:08 | SEV 1- Unable to access certain Patient Charts | none | 0 second | Jun 19, 09:08 EDTResolved - This incident has been resolved.Jun 19, 08:41 EDTMonitoring - The fix has been deploy...read more |
| 2025-06-12 20:34 | Google widespread service disruption | none | 0 second | Jun 12, 16:34 EDTResolved - This incident has been resolved.Jun 12, 16:01 EDTIdentified - Google is currently fac...read more |
| 2025-06-10 16:21 | SMS Auto Confirmation restrictions placed by Verizon and AT&T | none | 0 second | Jun 10, 12:21 EDTResolved - This incident has been resolved.Jun 9, 09:52 EDTMonitoring - We believe we have reso...read more |
| 2025-05-29 20:59 | SEV:1 Unable to select times when rescheduling appointments | none | 0 second | May 29, 16:59 EDTResolved - This incident has been resolved.May 29, 14:15 EDTUpdate - We are continuing to monito...read more |
| 2025-05-09 20:55 | Issue with changing quantities on Estimate | none | 0 second | May 9, 16:55 EDTResolved - This incident has been resolved.May 9, 15:29 EDTUpdate - We are continuing to work o...read more |
| 2025-04-28 18:30 | 3rd Party Outage: SMS Delivery Failures from AT&T Network to a Subset of Twilio Numbers (US Only) | none | 0 second | Apr 28, 14:30 EDTResolved - This incident has been resolved.Apr 3, 07:43 EDTUpdate - We are continuing to invest...read more |
| 2025-04-28 13:57 | Antech Invalid Credentials | none | 0 second | Apr 28, 09:57 EDTResolved - This incident has been resolved.Apr 28, 09:56 EDTIdentified - Antech has triggered an...read more |
| 2025-04-17 13:58 | Online Booking Outage | none | 0 second | Apr 17, 09:58 EDTResolved - This incident has been resolved.Apr 17, 09:54 EDTMonitoring - Issue has been found an...read more |
| 2025-04-12 13:21 | Issue with Encounter Formating | none | 0 second | Apr 12, 09:21 EDTResolved - This incident has been resolved.Apr 11, 08:29 EDTMonitoring - A fix has been deployed...read more |
| 2025-04-12 13:21 | Rx Label Wrap Text issue | none | 0 second | Apr 12, 09:21 EDTResolved - This incident has been resolved.Apr 11, 08:40 EDTMonitoring - A fix has been deployed...read more |
| 2025-04-11 19:20 | [SEV-2] Idexx lab orders failing for `other` breeds | none | 0 second | Apr 11, 15:20 EDTResolved - This incident has been resolved.Apr 11, 10:03 EDTMonitoring - The fix has been deploy...read more |
| 2025-04-10 18:39 | SEV2 - Rx label not Wrapping text and cutting of RX formatting | none | 0 second | Apr 10, 14:39 EDTResolved - This has been resolvedApr 10, 12:03 EDTInvestigating - We are aware of and working on...read more |
| 2025-04-03 11:42 | 3rd Party Outage - Idexx IHD and Reference lab ordering outage | none | 0 second | Apr 3, 07:42 EDTResolved - This incident has been resolved.Apr 2, 15:42 EDTInvestigating - Idexx is currently e...read more |
| 2025-03-31 22:25 | 3rd party outage- Idexx Outage | none | 0 second | Mar 31, 18:25 EDTResolved - This incident has been resolved.Mar 29, 08:22 EDTMonitoring - Idexx has completed a f...read more |
| 2025-03-28 13:37 | SEV2 Missing Date in March on Providers Schedule | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-03-25 12:20 | SEV-2 Inconsistent Prescription Refill Counts | none | 0 second | Mar 25, 08:20 EDTResolved - This incident has been resolved.Mar 6, 11:42 ESTUpdate - We have a fix that is under...read more |
| 2025-03-17 10:28 | We are investigating a possible Vetspire/Antech integration issue. | minor | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-13 13:48 | SEV-2 Full medical records timing out | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-03-11 09:00 | SEV-2 Client/Patient/Chart Configuration | none | 147 hrs, 45 mins | We’re happy to share that the issue has now been fully resolved. After thorough testing and validation, all affec...read more |
| 2025-03-07 14:28 | SEV 2: The schedule Appointment Button showing in Email when location has online booking toggled off | none | 137 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-03 14:07 | SEV 2: Sporadic Error message when loading the Ledger report for certain locations | minor | 18 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-30 10:12 | SEV 2-Vet & Tech Names Not Auto-Populating Under Encounter Footer | none | 21 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-21 12:43 | SEV2- Wellness Plan Consumption Issue affecting some clients | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-12-18 02:00 | SEV-2 Online Booker not allowing clients to book, Error message | minor | 58 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-16 08:33 | Antech Outage | none | 1 hr, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-11 12:39 | SEV-2 Declined Immunization showing as a reminder in Patient Reminder Section | none | 43 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-10 14:08 | 3rd Party outage- Antech | minor | 47 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-06 14:09 | SEV-2 Historical Reminders not populating | minor | 65 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-03 17:48 | Mark Reconciled button does not work if amount in Total Cash to be Depsited is more than $999.99 | minor | 0 second | We are aware of issues with reconciling end of day if the Total Cash to be Deposited is over $999.00. We are inve...read more |
| 2024-12-02 15:01 | SEV-2 Formatting/functional issues with Text in encounters | none | 26 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-28 20:43 | Outage for book.your.vet online booking and payment links | critical | 15 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-25 11:01 | Investigating Frequent SDF popups | minor | 3 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-20 14:30 | SEV-2 Duplicate Reminders | minor | 20 hrs, 52 mins | We have deployed a fix!We have deployed a fix! |
| 2024-11-19 15:16 | Third-Party Integrations (Labs) - Antech is reporting an outage | none | 42 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-19 14:47 | SDF- For Invoices & Estimates | critical | 9 mins | We have resolved this issue. You may have to refresh or log out and back into Vetspire.We have resolved this issue. You may have to refresh or log out and back into Vetspire. |
| 2024-11-19 13:12 | Unable to save changes on Packages | none | 42 hrs, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-18 12:59 | SDF when selecting the "save" button on packages. | minor | 24 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-06 15:38 | CardPointe/CardConnect Gateway Disruption | none | 24 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |