Voyado Status

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Current Status: Voyado is UP

We checked the official Voyado status page for updates 5 mins, 8 seconds ago.

Past Voyado Incidents

Source: Official Voyado status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-09-30 19:00 Voyado Engage- Service window
none
0 second

THIS IS A SCHEDULED EVENT Sep 30, 21:00 CEST  -  Oct 1, 00:00 CESTAug 26, 16:25 CESTScheduled - Every T...

2025-09-28 01:00 Voyado Engage - Service window
none
0 second

THIS IS A SCHEDULED EVENT Sep 28, 03:00 - 05:00 CESTAug 26, 16:24 CESTScheduled - Every Sunday at 03:00 CET/CEST ...

2025-09-23 19:00 Voyado Engage- Service window
none
0 second

THIS IS A SCHEDULED EVENT Sep 23, 21:00 CEST  -  Sep 24, 00:00 CESTAug 26, 16:22 CESTUpdate - We will b...

2025-09-21 01:00 Voyado Engage - Service window
none
0 second

THIS IS A SCHEDULED EVENT Sep 21, 03:00 - 05:00 CESTAug 26, 16:20 CESTScheduled - Every Sunday at 03:00 CET/CEST ...

2025-09-17 09:41 [Engage] Message Delays and API Slowness
minor
1 hr, 40 mins

We have returned to normal API operations, and new messages are being sent as expected. The messages that were qu...

2025-09-16 21:00 [Scheduled] Voyado Engage - Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-15 01:30 [Elevate] Relevance order degradation for a subset of customers
none
0 second

We experienced an issue affecting a small subset of clusters where product results were not ordered with the expe...

2025-09-14 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-09 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-08 12:27 [Engage] System Performance Degradation
minor
48 mins

The remediative actions had the desired effect and we are now back at normal operations.The remediative actions had the desired effect and we are now back at normal operations.

2025-09-07 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-09-02 21:00 [Scheduled] Voyado Engage - Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-31 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-26 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-24 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-20 14:29 [Engage] Service Disruption
minor
2 hrs, 48 mins

This incident has been resolved.This incident has been resolved.

2025-08-19 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-19 10:05 [Engage] Slow Response Times on Contact API
major
6 hrs, 44 mins

We have been monitoring the performance closely and can confirm that services are now running as expected. We apo...

2025-08-17 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-12 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-10 14:01 [Engage] Delays in SMS Delivery Statistics and Possible SMS Delivery Delays
minor
4 hrs, 45 mins

This incident has been resolved.This incident has been resolved.

2025-08-10 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-05 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-03 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-08-01 15:26 [Engage] Delay in Processing of Email Sendouts
minor
2 hrs, 11 mins

The delay affecting email sendouts in automations has been resolved, and processing speeds have returned to norma...

2025-07-29 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-27 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-22 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-22 18:35 Elevate App
none
2 hrs, 12 mins

This incident has been resolved.This incident has been resolved.

2025-07-20 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-15 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-13 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-08 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-06 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-07-02 16:31 [Engage] Contact lookup Performance Degradation
minor
4 hrs, 20 mins

The affected service is restored back to normal and contact lookups are now fully operational again.The affected service is restored back to normal and contact lookups are now fully operational again.

2025-07-01 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-29 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-26 11:35 [Engage] Tracking Pipeline Degradation
minor
5 hrs, 12 mins

This incident has been resolved.This incident has been resolved.

2025-06-24 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-22 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-17 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-15 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-10 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-06-04 16:19 Engage: performance issues affecting tracking pipeline (abandoned cart/products of interests) and re...
minor
23 hrs, 48 mins

After deploying the fix and monitoring the system, we can confirm that the issue is resolved.After deploying the fix and monitoring the system, we can confirm that the issue is resolved.

2025-06-03 14:51 [Engage] System Performance Degradation
major
3 hrs, 42 mins

After closely monitoring the situation, we can now confirm that the incident has been resolved. The steps we took...

2025-05-27 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-27 21:00 [Elevate] Email recommendation degraded service
major
2 hrs, 5 mins

Service is back to normal.Service is back to normal.

2025-05-25 03:00 [Scheduled] Voyado Engage - Service window
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-20 21:00 [Scheduled] Voyado Engage- Service window
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-05-20 09:20 [Engage] Issues With Order V3
minor
4 hrs, 2 mins

The incident has now been resolved. Orders affected during the incident have been successfully processed.The incident has now been resolved. Orders affected during the incident have been successfully processed.