Current Status: Webroot is UP
We checked the official Webroot status page for updates 26 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-08-24 09:00 | Core US scheduled maintenance | none | 0 second | THIS IS A SCHEDULED EVENT Aug 24, 09:00 - 17:00 UTCJul 23, 18:59 UTCScheduled - Core US will be undergoing system...read more |
| 2025-08-17 16:00 | Network Maintenance scheduled for 17 August 2025 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 17, 16:00 - 23:00 UTCJul 18, 06:36 UTCScheduled - On 17 August 2025 from 16:00 to 2...read more |
| 2025-08-17 09:00 | Core Canada scheduled maintenance | none | 0 second | THIS IS A SCHEDULED EVENT Aug 17, 09:00 - 17:00 UTCJul 23, 18:58 UTCScheduled - Core Canada will be undergoing sy...read more |
| 2025-08-17 02:00 | System Maintenance scheduled for 17 August 2025 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 17, 02:00 - 08:00 UTCJul 18, 07:25 UTCScheduled - On 17 August 2025 from 02:00 to 0...read more |
| 2025-08-10 18:00 | Core Archive Europe Regular Software Update - 25.3.2 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 10, 18:00 - 22:00 UTCJul 24, 12:47 UTCScheduled - We will be undergoing scheduled s...read more |
| 2025-08-10 16:30 | Core Archive India Regular Software Update - 25.3.2 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 10, 16:30 - 20:30 UTCJul 24, 12:50 UTCScheduled - We will be undergoing scheduled s...read more |
| 2025-08-10 16:00 | Core Archive Switzerland Regular Software Update - 25.3.2 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 10, 16:00 - 20:00 UTCJul 24, 12:44 UTCScheduled - We will be undergoing scheduled s...read more |
| 2025-08-10 14:00 | Core Archive Europe (archive.de.opentext.cloud) Regular Software Update - 25.3.2 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 10, 14:00 - 18:00 UTCJul 24, 12:41 UTCScheduled - We will be undergoing scheduled s...read more |
| 2025-08-10 12:00 | Core Archive EU - Regular Software Update - 25.3.2 & Hardware Migration | none | 0 second | THIS IS A SCHEDULED EVENT Aug 10, 12:00 - 20:00 UTCJul 14, 16:05 UTCScheduled - We will be undergoing the 25.3.2 ...read more |
| 2025-08-10 05:00 | Core Archive Canada Regular Software Update - 25.3.2 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 10, 05:00 - 09:00 UTCJul 24, 12:37 UTCScheduled - We will be undergoing scheduled s...read more |
| 2025-08-10 01:00 | Core Archive GCP-US Regular Software Update - 25.3.2 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 10, 01:00 - 05:00 UTCJul 23, 23:24 UTCScheduled - We will be undergoing scheduled s...read more |
| 2025-08-10 01:00 | Core Archive North America Regular Software Update - 25.3.2 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 10, 01:00 - 05:00 UTCJul 23, 23:21 UTCUpdate - We will be undergoing scheduled main...read more |
| 2025-08-10 00:00 | Rescheduled: Cloud Fax services North America Software Maintenance scheduled for 9 August 2025 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 10, 00:00 - 12:00 UTCJul 18, 18:51 UTCUpdate - The Cloud Connect and Fax2Mail softw...read more |
| 2025-08-08 15:30 | Core Archive Singapore Regular Software Update - 25.3.2 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 8, 15:30 - 19:30 UTCJul 23, 23:01 UTCScheduled - We will be undergoing scheduled so...read more |
| 2025-08-08 13:30 | Core Archive Japan Regular Software Update - 25.3.2 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 8, 13:30 - 17:30 UTCJul 23, 22:42 UTCScheduled - We will be undergoing scheduled so...read more |
| 2025-08-08 11:00 | Core Archive Australia Regular Software Update - 25.3.2 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 8, 11:00 - 15:00 UTCJul 28, 20:21 UTCScheduled - We will be undergoing scheduled so...read more |
| 2025-08-08 10:00 | Core Australia scheduled maintenance | none | 0 second | THIS IS A SCHEDULED EVENT Aug 8, 10:00 - 18:00 UTCJul 23, 18:56 UTCScheduled - Core Australia will be undergoing ...read more |
| 2025-08-03 17:00 | Threat Intelligence System Maintenance scheduled for 3 August 2025 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 3, 17:00 - 17:30 UTCJul 28, 15:00 UTCUpdate - The notification has been updated, an...read more |
| 2025-08-02 00:00 | Core EDR/MDR System Maintenance scheduled for 2 August 2025 | none | 0 second | THIS IS A SCHEDULED EVENT Aug 2, 00:00 UTC - Aug 4, 00:00 UTCJul 18, 07:40 UTCScheduled - Core EDR/MD...read more |
| 2025-07-31 02:30 | [Scheduled] Core Signature Release Maintenance scheduled for 31 July 2025 | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2025-07-31 02:30 | Core Signature Release Maintenance scheduled for 31 July 2025 | none | 0 second | THIS IS A SCHEDULED EVENT Jul 31, 02:30 - 04:30 UTCJul 16, 13:33 UTCScheduled - Core Signature will be undergoing...read more |
| 2025-07-31 00:01 | [Scheduled] Core Fax and XM SendSecure North America System Maintenance scheduled for 31 July 2025 | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2025-07-31 00:00 | [Scheduled] Core Fax and XM SendSecure Canada System Maintenance scheduled for 31 July 2025 | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2025-07-31 00:00 | Core Fax and XM SendSecure North America System Maintenance scheduled for 31 July 2025 | none | 0 second | THIS IS A SCHEDULED EVENT Jul 31, 00:00 - 04:00 UTCJul 16, 14:40 UTCScheduled - Core Fax and XM SendSecure North ...read more |
| 2025-07-31 00:00 | Core Fax and XM SendSecure Canada System Maintenance scheduled for 31 July 2025 | none | 0 second | THIS IS A SCHEDULED EVENT Jul 31, 00:00 - 04:00 UTCJul 16, 14:45 UTCScheduled - Core Fax and XM SendSecure Canada...read more |
| 2025-07-30 20:19 | [Scheduled] Cancelled - System Maintenance scheduled for 17 August 2025 | maintenance | 0 second | The system maintenance scheduled for 17 August 2025, from 02:00 to 08:00 UTC, will not affect the Core US service...read more |
| 2025-07-30 18:00 | [Scheduled] Core Fax and XM SendSecure Europe System Maintenance scheduled for 30 July 2025 | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-30 18:00 | Core Fax and XM SendSecure Europe System Maintenance scheduled for 30 July 2025 | none | 0 second | THIS IS A SCHEDULED EVENT Jul 30, 18:00 - 22:00 UTCJul 16, 14:35 UTCScheduled - Core Fax and XM SendSecure Europe...read more |
| 2025-07-30 16:00 | [Scheduled] Core Signature Release Maintenance scheduled for 30 July 2025 | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-30 16:00 | Core Signature Release Maintenance scheduled for 30 July 2025 | none | 0 second | THIS IS A SCHEDULED EVENT Jul 30, 16:00 - 18:00 UTCJul 16, 13:35 UTCScheduled - Core Signature will be undergoing...read more |
| 2025-07-30 12:00 | Core Fax and XM SendSecure Australia System Maintenance scheduled for 30 July 2025 | none | 0 second | THIS IS A SCHEDULED EVENT Jul 30, 12:00 - 16:00 UTCJul 16, 14:30 UTCScheduled - Core Fax and XM SendSecure Austra...read more |
| 2025-07-30 12:00 | [Scheduled] Core Fax and XM SendSecure Australia System Maintenance scheduled for 30 July 2025 | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-26 12:01 | [Scheduled] Zix - Cybersecurity (Zix Customer Portal Interface - Customer Portal) System Maintenance... | maintenance | 7 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-26 12:00 | [Scheduled] IOT/IDM Messaging Release Maintenance scheduled for 26 July 2025 | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-26 11:00 | [Scheduled] Zix - Cybersecurity System Maintenance scheduled for 26 July 2025 | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-25 08:49 | Cloud Fax services North America experienced connectivity issues | minor | 7 hrs, 56 mins | Desktop Messaging BMS experienced connectivity issues. The issue is now resolved. We appreciate your patience. ...read more |
| 2025-07-23 12:58 | Zix Encryption Service - EMP Portal Degradation (UK Portals) | minor | 0 second | Some UK Zix Encryption Service EMP portals are currently experiencing performance degradation issues. Teams are c...read more |
| 2025-07-19 14:47 | Zix Encryption Services - Email Message Privacy (EMP) Portals and Plugins unable to connect | major | 2 hrs, 13 mins | Some Zix Encryption Services - Email Message Privacy (EMP) portals experienced a connection issue to the main ser...read more |
| 2025-07-19 13:00 | [Scheduled] Rescheduled - Cloud Fax services North America (Fax Cloud Connect - Ashburn, Fax2Mail - ... | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-19 03:53 | Core Archive North America is in a degraded state | minor | 1 hr, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-19 01:34 | Core North America customers were experiencing service unavailability. | none | 26 mins | Core North America customers were experiencing service unavailability. The issue is now resolved. We appreciate y...read more |
| 2025-07-18 03:54 | [Scheduled] Rescheduled - Cloud Fax services North America (Desktop Messaging BMS, Production Messag... | maintenance | 0 second | The maintenance scheduled for 20 July 2025 from 03:00 to 11:00 UTC has been postponed. More details around the ne...read more |
| 2025-07-17 15:22 | Zix - Secure Cloud ETP filter rule causing high percentage of false positives | none | 40 mins | We have completed the re-scans and all emails that were held inadvertently have been released to the customer(s)....read more |
| 2025-07-17 03:00 | [Scheduled] Zix Customer Portal Interface - Customer Portal Urgent Maintenance scheduled for 17 July... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-16 18:23 | ZixPortals utilizing SMS for multi-factor authentication are experiencing issues | minor | 21 hrs, 29 mins | Zix Encryption Services - ZixPortal using SMS multi-factor authentication experienced an issue and may have been ...read more |
| 2025-07-16 02:00 | [Scheduled] Core Share (US) - Security Updates | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-15 20:00 | [Scheduled] Core Share (EU) - Security Updates | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-15 16:33 | Secure Cloud Email Encryption DLP - Failed to Release Errors | minor | 1 hr, 40 mins | The Secure Cloud Email Encryption DLP service component experienced an issue ith releasing some messages for furt...read more |
| 2025-07-15 02:00 | [Scheduled] Core Share (CA) - Security Updates | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-14 19:55 | OpenText Core Secure Access social login is experiencing service unavailability. | major | 35 mins | Core Collaboration Access (IAM) experienced an issue with social login. The issue is now resolved. We appreciate ...read more |