Current Status: Webroot is UP
We checked the official Webroot status page for updates 3 mins, 23 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-10 09:30 | [Scheduled] Emergency Maintenance - Webroot Management Console | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-04 15:30 | DNS Protection Policies Not Syncing With Devices | major | 48 hrs, 42 mins | DNS policies should now be operating normally. We apologize for any inconvenience caused by this issue and have e...read more |
| 2025-05-22 06:00 | [Scheduled] Planned Upgrade - Webroot Management Console | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-07 13:31 | Policy create and edit issues | minor | 40 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-16 14:41 | BCTI API is experiencing issues | major | 4 hrs, 13 mins | At 10:21 AM EST, the us-west-2 region experienced an incident characterized by an increase in 5xx errors. This is...read more |
| 2025-04-09 06:00 | [Scheduled] Planned Upgrade - Webroot Management Console | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-08 17:58 | Management Console - Degraded Performance | minor | 67 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-08 15:57 | Degraded mail delivery to domains hosted on google platform | major | 192 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-19 14:00 | BrightCloud Threat Intelligence - Scheduled Maintenance | none | 0 second | Mar 19, 14:00 UTCCompleted - The scheduled maintenance has been completed.Mar 19, 12:00 UTCIn progress - Schedule...read more |
| 2025-02-28 14:40 | Device Performance Issues | none | 0 second | Feb 28, 14:40 UTCResolved - Performance issues are resolved and systems should now be stable. A root cause analys...read more |
| 2025-02-24 15:32 | BCTI Service Degradation | none | 0 second | Feb 24, 15:32 UTCResolved - This incident has been resolved.Feb 24, 15:32 UTCUpdate - We are continuing to invest...read more |
| 2025-02-13 10:00 | Planned Maintenance - Webroot Management Console | none | 0 second | Feb 13, 10:00 UTCCompleted - The scheduled maintenance has been completed.Feb 13, 08:00 UTCIn progress - Schedule...read more |
| 2025-02-11 06:11 | BCTI Service Degradation | none | 0 second | Feb 11, 06:11 UTCResolved - This incident has been resolved.Feb 11, 00:27 UTCInvestigating - The following BCTI A...read more |
| 2025-01-30 15:04 | BCTI Service Outage - Frankfurt-Ireland Region | none | 0 second | Jan 30, 15:04 UTCResolved - This incident has been resolved.Jan 30, 14:53 UTCInvestigating - BCTI is currently do...read more |
| 2025-01-22 22:00 | BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | none | 0 second | Jan 22, 22:00 UTCCompleted - The scheduled maintenance has been completed.Jan 22, 14:00 UTCIn progress - Schedule...read more |
| 2025-01-22 15:00 | BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | none | 0 second | Jan 22, 15:00 UTCCompleted - The scheduled maintenance has been completed.Jan 21, 14:00 UTCIn progress - Schedule...read more |
| 2025-01-20 15:52 | BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | none | 0 second | Jan 20, 15:52 UTCCompleted - The scheduled maintenance has been completed.Jan 20, 14:00 UTCIn progress - Schedule...read more |
| 2025-01-16 05:47 | Notice: False Positive Security Alert | none | 0 second | Jan 16, 05:47 UTCResolved - This incident has been resolved.Jan 15, 23:15 UTCMonitoring - A fix has been implemen...read more |
| 2025-01-15 20:00 | BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | none | 0 second | Jan 15, 20:00 UTCCompleted - The scheduled maintenance has been completed.Jan 15, 16:00 UTCIn progress - Schedule...read more |
| 2025-01-13 19:00 | BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | none | 0 second | Jan 13, 19:00 UTCCompleted - The scheduled maintenance has been completed.Jan 13, 15:00 UTCIn progress - Schedule...read more |
| 2025-01-07 19:00 | BCTI Core 249 Deployment in Sydney Region | none | 0 second | Jan 7, 19:00 UTCCompleted - The scheduled maintenance has been completed.Jan 7, 16:00 UTCIn progress - Schedule...read more |
| 2024-12-12 21:27 | Planned Maintenance – DNS Database | none | 0 second | Dec 12, 21:27 UTCCompleted - The scheduled maintenance has been completed.Dec 10, 17:54 UTCScheduled - Database m...read more |
| 2024-12-12 16:30 | Planned Maintenance – DNS Database | none | 0 second | Dec 12, 16:30 UTCCompleted - The scheduled maintenance has been completed.Dec 12, 04:30 UTCIn progress - Schedule...read more |
| 2024-12-12 11:00 | Planned Maintenance - Webroot Management Console | none | 0 second | Dec 12, 11:00 UTCCompleted - The scheduled maintenance has been completed.Dec 12, 08:00 UTCIn progress - Schedule...read more |
| 2024-12-11 17:00 | Planned Maintenance – DNS Database | none | 0 second | Dec 11, 17:00 UTCCompleted - The scheduled maintenance has been completed.Dec 11, 05:00 UTCIn progress - Schedule...read more |
| 2024-12-10 04:30 | [Scheduled] Planned Maintenance – DNS Database | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-09 04:30 | [Scheduled] Planned Maintenance – DNS Database | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-06 04:00 | [Scheduled] Planned Maintenance – DNS Database | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-02 14:00 | Client Agent Performance Issues | minor | 49 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-14 20:00 | [Scheduled] Brightcloud Threat Intelligence - Scheduled RTAP/GetPhishScore API Maintenance. | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-12 09:00 | [Scheduled] Unity API Infrastructure Upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-07 09:43 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-07 09:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-05 14:11 | Management Console - Product enablement issue | minor | 18 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-28 14:37 | Management Console - Product enablement issue | minor | 15 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-23 17:44 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 10 hrs, 31 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-23 14:45 | [Scheduled] BrightCloud Threat Intelligence - BCTI API Services Scheduled Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-23 08:00 | [Scheduled] Unity Notifications API Infrastructure Upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-22 07:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-21 18:04 | RTAP APIs have been impacted by the database upgrade. | none | 12 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-16 16:09 | DNS reporting issues- degraded performancce | none | 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-16 09:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-24 07:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-20 07:32 | Degraded Performance Webroot Management Consoles | minor | 55 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-18 20:31 | BrightCloud Threat Intelligence - /UrlThreatInsight and /getURLCrawlInfo() API calls are failing | major | 16 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-12 13:00 | [Scheduled] Planned Maintenance DNS Protection Backend | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-11 13:00 | [Scheduled] Planned Maintenance – DNS Protection Backend | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-10 17:15 | Degraded Performance DNS Protection and Security Awareness Training enablement delayed | minor | 23 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-09 07:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-02 05:00 | [Scheduled] Planned Maintenance - Webroot Management Console | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |