Feb 28, 20:07 UTCResolved - The incident has been resolved  Atlassian reports that between ~12:15 UTC and ~ 15:20 UTC Jira Cloud Automation rules and Connect apps impersonating users were failing. We have scaled up the underlying services and confirmed we aren't observing failures anymore.  We can also confirm from our end that all services with Degraded Performance are now OperationalFeb 28, 13:54 UTCIdentified - We're experiencing an outage on Xporter Cloud tied to our service provider, Atlassian (https://jira-software.status.atlassian.com/). We're closely monitoring and working on a resolution. Thanks for your patience.

Atlassian Outage

Feb 27, 15:41 UTCResolved - The issue has been resolved with Xporter Cloud version 1.24.16.The update will be pushed automatically.We thank you for your patience.Feb 27, 14:03 UTCIdentified - Update:We have identified the issue and are planning a Hotfix release.Thank you for your patience.Feb 27, 13:49 UTCInvestigating - Xporter is experiencing problems with Xray and Xporter integration.We are looking into the matter and hope to bring a resolution as soon as possible and are extremely sorry for the inconvenience caused.

Problem with Xray Integration

Aug 18, 13:16 UTCResolved - This incident has been resolved.Aug 18, 08:22 UTCIdentified - The issue has been identified and we are working as fast as possible to resolve the problem.

Xporter outage

Dec  8, 01:24 UTCResolved - This incident has been resolved.Dec  8, 00:47 UTCMonitoring - The issue has been resolved and the service is operating normally.Dec  7, 23:59 UTCUpdate - We continue to work on resolving the incident related to the impossibility of exporting data.Dec  7, 18:01 UTCIdentified - We have identified the root cause and we are actively working towards recovery.

We are experiencing  issues in the exportation.

Feb 16, 12:00 UTCResolved - We experienced elevated error rates which may have prevented new exportations.We do apologize for any inconvenience it may have caused.

Elevated error rates for Web requests

Nov 12, 13:21 UTCResolved - This incident has been resolved.Nov 12, 13:21 UTCUpdate - We are continuing to monitor for any further issues.Nov 12, 12:24 UTCMonitoring - Deploy in progress.

Start Time (UTC)	Incident Deep Link	Impact	Description
2024-02-28 20:07	Atlassian Outage	none	Feb 28, 20:07 UTCResolved - The incident has been resolved  Atlassian reports that between ~12:15 UTC and ~ 15:20...read more
2023-02-27 15:41	Problem with Xray Integration	none	Feb 27, 15:41 UTCResolved - The issue has been resolved with Xporter Cloud version 1.24.16.The update will be pus...read more
2022-08-18 13:16	Xporter outage	none	Aug 18, 13:16 UTCResolved - This incident has been resolved.Aug 18, 08:22 UTCIdentified - The issue has been iden...read more
2021-12-08 01:24	We are experiencing issues in the exportation.	none	Dec 8, 01:24 UTCResolved - This incident has been resolved.Dec 8, 00:47 UTCMonitoring - The issue has been reso...read more
2021-02-16 12:00	Elevated error rates for Web requests	none	Feb 16, 12:00 UTCResolved - We experienced elevated error rates which may have prevented new exportations.We do a...read more
2019-11-12 13:21	Template Store is being updated.	none	Nov 12, 13:21 UTCResolved - This incident has been resolved.Nov 12, 13:21 UTCUpdate - We are continuing to monito...read more

Xporter Status

Is xporter down?

Past xporter Incidents