Current Status: Zero Hash is UP
We checked the official Zero Hash status page for updates 1 min, 19 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-09-11 01:02 | Delays processing crypto withdrawals | major | 35 mins | We have seen our transaction processing engine functioning as expected. All impacted transactions have been confi...read more |
| 2025-09-10 14:45 | Polygon Mainnet Issues Causing Withdrawal Delays | minor | 3 hrs, 57 mins | All impacted transactions have been confirmed on-chain.All impacted transactions have been confirmed on-chain. |
| 2025-09-01 13:00 | ETH Withdrawal Delays Due to Gas Spike | none | 1 hr, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-25 18:30 | Elevated errors on Deposits, Withdrawals, and Convert Withdraw RFQ endpoints | none | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-22 14:37 | Delays Processing ETH Transactions On-Chain | minor | 1 hr, 30 mins | This incident has been resolvedThis incident has been resolved |
| 2025-08-18 20:01 | Elevated error rates in PROD - /liquidity/rfq and convert_withdraw/rfq endpoints | minor | 1 hr, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-15 13:30 | Transactions and balance updates issues on Ethereum blockchain | none | 1 hr, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-08-11 09:44 | Delays Processing SOL Withdrawals | minor | 3 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-30 13:39 | Delays In Signing Polygon Withdrawals | maintenance | 2 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2025-07-23 00:20 | Delayed Crypto Withdrawals and Deposits | minor | 2 hrs, 47 mins | This incident has been resolved. All delayed withdrawals and deposits are processed. Thanks for your patience.This incident has been resolved. All delayed withdrawals and deposits are processed. Thanks for your patience. |
| 2025-07-10 14:00 | [Scheduled] Polygon Blockchain Upgrade [Mainnet] | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-06 10:01 | [Scheduled] Ripple Mainnet Scheduled Maintenance | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-06 10:00 | [Scheduled] Polygon Mainnet Scheduled Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-01 17:25 | Intermittent Delays Processing Withdrawals | none | 5 hrs, 24 mins | All impacted transactions have now been confirmed on-chain.All impacted transactions have now been confirmed on-chain. |
| 2025-06-08 21:20 | Withdrawal Delays: Status and Investigation | none | 5 hrs, 15 mins | We have applied fix and the issue is now resolved. Most of the delayed withdrawals have been processed and the re...read more |
| 2025-06-08 15:29 | Intermittent Delays Processing Withdrawals | none | 2 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-06 00:00 | [Scheduled] Bitcoin Cash(BCH) Scheduled maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-04 09:00 | [Scheduled] Bitcoin Cash (BCH) Mainnet Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-29 05:48 | Intermittent delays processing trades settlement | minor | 16 mins | This incident has been resolved. Delayed trades are settled as of now.This incident has been resolved. Delayed trades are settled as of now. |
| 2025-04-27 12:00 | [Scheduled] Tezos (XTZ) Mainnet Upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-24 09:00 | [Scheduled] Scheduled Maintenance - System Upgrade [PROD] | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-15 01:33 | Delayed Crypto Withdrawals | major | 7 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-11 09:09 | Multi Endpoint Outage on ZH API | none | 35 mins | The incident has been resolved.The incident has been resolved. |
| 2025-04-11 00:24 | Delayed Crypto Withdrawals | major | 3 hrs, 55 mins | This incident is resolved. All impacted transactions are confirmed on-chain. We appreciate your patience.This incident is resolved. All impacted transactions are confirmed on-chain. We appreciate your patience. |
| 2025-04-09 21:07 | Partial Outage on /withdrawals Endpoint | major | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-09 18:18 | ETH / ERC-20 Withdrawal Delays Due to Gas Spike | minor | 2 hrs, 34 mins | All impacted ETH / ERC-20 withdrawals are confirmed on-chain.All impacted ETH / ERC-20 withdrawals are confirmed on-chain. |
| 2025-03-25 22:23 | Zero Hash Website Down | none | 28 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-19 15:01 | Spike in Internal Server Errors on API Endpoint GET /assets | none | 1 hr, 28 mins | A fix has been implemented and the GET /assets endpoint is operational again.A fix has been implemented and the GET /assets endpoint is operational again. |
| 2025-03-18 16:58 | Intermittent 5XX errors on Deposits and Assets Endpoints | minor | 3 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-07 19:00 | [Scheduled] Hedera Blockchain Upgrade [Mainnet] | maintenance | 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-02 22:55 | Intermittent Delays With Withdrawal Signing | none | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-26 15:25 | Intermittent Delays Processing Withdrawals | minor | 1 hr, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-19 00:37 | Public API Documentation Unavailable | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-17 14:55 | Ethereum Network Withdrawal Delays Due to Gas Spike | none | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-14 20:17 | Intermittent Delays Processing Solana Withdrawals | minor | 23 mins | All impacted transactions are now confirmed on-chain.All impacted transactions are now confirmed on-chain. |
| 2025-02-05 02:18 | Intermittent Delays Processing Solana Withdrawals | none | 1 hr, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-03 18:59 | Crypto Withdrawal Delays | minor | 4 hrs, 57 mins | We have seen withdrawals processing as expected and our team is still working on processing the queue of remainin...read more |
| 2025-02-03 03:02 | ETH / ERC-20 Withdrawal Delays Due to Gas Spike | none | 1 hr, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-29 20:01 | Crypto Withdrawal Delays | minor | 4 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-22 17:29 | Intermittent Delays Processing Solana Withdrawals | none | 3 hrs, 29 mins | All impacted Solana transactions have been processed.All impacted Solana transactions have been processed. |
| 2025-01-21 02:47 | 500 Service Unavailable Errors Affecting Production Services | major | 18 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-19 13:00 | [Scheduled] Bitcoin Cash (BCH) Mainnet Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-18 16:06 | Delays In Signing Solana Withdrawals | minor | 45 hrs, 59 mins | All delayed transactions have now been completed. This incident has been resolved.All delayed transactions have now been completed. This incident has been resolved. |
| 2025-01-12 13:00 | [Scheduled] Tezos (XTZ) and Ripple (XRP) Infrastructure Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-06 15:40 | ETH/MATIC Withdrawal Delays Due to Gas Spike | none | 3 hrs, 36 mins | All impacted transactions have now been confirmed on-chain.All impacted transactions have now been confirmed on-chain. |
| 2024-12-26 19:43 | Intermittent Delays Processing Withdrawals | minor | 4 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-22 09:30 | [Scheduled] Scheduled Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-13 03:05 | Intermittent Delays Processing Withdrawals | minor | 2 hrs, 6 mins | Impacted withdrawals are now out and confirmed onchain.Impacted withdrawals are now out and confirmed onchain. |
| 2024-12-09 05:00 | [Scheduled] Zero Hash Infrastructure Maintenance [PROD] | maintenance | 1 hr, 47 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-02 17:13 | Intermittent Delays Processing Solana Withdrawals | none | 4 hrs, 9 mins | All impacted transactions have been confirmed.All impacted transactions have been confirmed. |