Current Status: Zero Hash is UP
We checked the official Zero Hash status page for updates 2 mins, 43 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-06-08 21:20 | Withdrawal Delays: Status and Investigation | none | 5 hrs, 15 mins | We have applied fix and the issue is now resolved. Most of the delayed withdrawals have been processed and the re...read more |
| 2025-06-08 15:29 | Intermittent Delays Processing Withdrawals | none | 2 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2025-05-06 00:00 | [Scheduled] Bitcoin Cash(BCH) Scheduled maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-05-04 09:00 | [Scheduled] Bitcoin Cash (BCH) Mainnet Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-29 05:48 | Intermittent delays processing trades settlement | minor | 16 mins | This incident has been resolved. Delayed trades are settled as of now.This incident has been resolved. Delayed trades are settled as of now. |
| 2025-04-27 12:00 | [Scheduled] Tezos (XTZ) Mainnet Upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-24 09:00 | [Scheduled] Scheduled Maintenance - System Upgrade [PROD] | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-15 01:33 | Delayed Crypto Withdrawals | major | 7 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-11 09:09 | Multi Endpoint Outage on ZH API | none | 35 mins | The incident has been resolved.The incident has been resolved. |
| 2025-04-11 00:24 | Delayed Crypto Withdrawals | major | 3 hrs, 55 mins | This incident is resolved. All impacted transactions are confirmed on-chain. We appreciate your patience.This incident is resolved. All impacted transactions are confirmed on-chain. We appreciate your patience. |
| 2025-04-09 21:07 | Partial Outage on /withdrawals Endpoint | major | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-04-09 18:18 | ETH / ERC-20 Withdrawal Delays Due to Gas Spike | minor | 2 hrs, 34 mins | All impacted ETH / ERC-20 withdrawals are confirmed on-chain.All impacted ETH / ERC-20 withdrawals are confirmed on-chain. |
| 2025-03-25 22:51 | Zero Hash Website Down | none | 0 second | Mar 25, 22:51 UTCResolved - This incident has been resolved.Mar 25, 22:47 UTCMonitoring - The fix was deployed an...read more |
| 2025-03-19 16:29 | Spike in Internal Server Errors on API Endpoint GET /assets | none | 0 second | Mar 19, 16:29 UTCResolved - A fix has been implemented and the GET /assets endpoint is operational again.Mar 19, ...read more |
| 2025-03-18 20:10 | Intermittent 5XX errors on Deposits and Assets Endpoints | none | 0 second | Mar 18, 20:10 UTCResolved - This incident has been resolved.Mar 18, 18:59 UTCMonitoring - A fix has been implemen...read more |
| 2025-03-07 19:40 | Hedera Blockchain Upgrade [Mainnet] | none | 0 second | Mar 7, 19:40 UTCCompleted - The scheduled maintenance has been completed.Mar 7, 19:00 UTCIn progress - Schedule...read more |
| 2025-03-02 23:52 | Intermittent Delays With Withdrawal Signing | none | 0 second | Mar 2, 23:52 UTCResolved - This incident has been resolved.Mar 2, 22:55 UTCInvestigating - We are investigating...read more |
| 2025-02-26 16:44 | Intermittent Delays Processing Withdrawals | none | 0 second | Feb 26, 16:44 UTCResolved - This incident has been resolved.Feb 26, 15:25 UTCIdentified - We have detected a dela...read more |
| 2025-02-19 01:22 | Public API Documentation Unavailable | none | 0 second | Feb 19, 01:22 UTCResolved - This incident has been resolved.Feb 19, 00:37 UTCIdentified - Our public API document...read more |
| 2025-02-17 15:12 | Ethereum Network Withdrawal Delays Due to Gas Spike | none | 0 second | Feb 17, 15:12 UTCResolved - This incident has been resolved.Feb 17, 14:55 UTCMonitoring - Our team is aware of de...read more |
| 2025-02-14 20:40 | Intermittent Delays Processing Solana Withdrawals | none | 0 second | Feb 14, 20:40 UTCResolved - All impacted transactions are now confirmed on-chain.Feb 14, 20:17 UTCInvestigating -...read more |
| 2025-02-05 03:30 | Intermittent Delays Processing Solana Withdrawals | none | 0 second | Feb 5, 03:30 UTCResolved - This incident has been resolved.Feb 5, 03:05 UTCMonitoring - A fix has been implemen...read more |
| 2025-02-03 23:56 | Crypto Withdrawal Delays | none | 0 second | Feb 3, 23:56 UTCResolved - We have seen withdrawals processing as expected and our team is still working on proc...read more |
| 2025-02-03 04:32 | ETH / ERC-20 Withdrawal Delays Due to Gas Spike | none | 0 second | Feb 3, 04:32 UTCResolved - This incident has been resolved.Feb 3, 03:02 UTCIdentified - Our team is aware of de...read more |
| 2025-01-30 00:06 | Crypto Withdrawal Delays | none | 0 second | Jan 30, 00:06 UTCResolved - This incident has been resolved.Jan 29, 23:14 UTCUpdate - We are still working with o...read more |
| 2025-01-22 17:29 | Intermittent Delays Processing Solana Withdrawals | none | 3 hrs, 29 mins | All impacted Solana transactions have been processed.All impacted Solana transactions have been processed. |
| 2025-01-21 02:47 | 500 Service Unavailable Errors Affecting Production Services | major | 18 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-19 13:00 | [Scheduled] Bitcoin Cash (BCH) Mainnet Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-18 16:06 | Delays In Signing Solana Withdrawals | minor | 45 hrs, 59 mins | All delayed transactions have now been completed. This incident has been resolved.All delayed transactions have now been completed. This incident has been resolved. |
| 2025-01-12 13:00 | [Scheduled] Tezos (XTZ) and Ripple (XRP) Infrastructure Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-06 15:40 | ETH/MATIC Withdrawal Delays Due to Gas Spike | none | 3 hrs, 36 mins | All impacted transactions have now been confirmed on-chain.All impacted transactions have now been confirmed on-chain. |
| 2024-12-26 19:43 | Intermittent Delays Processing Withdrawals | minor | 4 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-22 09:30 | [Scheduled] Scheduled Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-13 03:05 | Intermittent Delays Processing Withdrawals | minor | 2 hrs, 6 mins | Impacted withdrawals are now out and confirmed onchain.Impacted withdrawals are now out and confirmed onchain. |
| 2024-12-09 05:00 | [Scheduled] Zero Hash Infrastructure Maintenance [PROD] | maintenance | 1 hr, 47 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-02 17:13 | Intermittent Delays Processing Solana Withdrawals | none | 4 hrs, 9 mins | All impacted transactions have been confirmed.All impacted transactions have been confirmed. |
| 2024-11-19 22:14 | Intermittent Delays with Trade Settlement and /convert_withdraw Requests | minor | 82 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-17 07:26 | Intermittent Delays with Trade Settlement and Convert_withdraw Requests | none | 1 hr, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-15 22:08 | Intermittent Delays with Trade Settlement and Convert_withdraw Requests | none | 6 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-14 15:14 | Intermittent Delays Processing Withdrawals for USDC.SOL | minor | 7 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-13 01:30 | [Scheduled] Zero Hash Infrastructure Maintenance [PROD] | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-12 21:17 | Intermittent Delays Processing Trades | minor | 6 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 13:51 | Intermittent Delays Processing Trades | minor | 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 01:01 | Delays Processing Trades and Crypto Withdrawals | minor | 1 hr, 28 mins | This incident is now resolved. All impacted transactions have been processed.This incident is now resolved. All impacted transactions have been processed. |
| 2024-11-06 03:51 | Degraded performance in Trades and Deposits | minor | 2 hrs, 18 mins | Issues have been resolved.Issues have been resolved. |
| 2024-10-30 18:02 | Intermittent Delays Processing Solana Withdrawals | none | 1 hr, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 20:36 | Elevated Error Rate on Trades Endpoint and Delayed Withdrawals | major | 2 hrs, 13 mins | We deployed a fix and have confirmed that all impacted transactions are now confirmed.We deployed a fix and have confirmed that all impacted transactions are now confirmed. |
| 2024-10-21 12:50 | Intermittent Delays Processing BTC Withdrawals | minor | 4 hrs, 34 mins | All impacted withdrawals have now been confirmed on-chain.All impacted withdrawals have now been confirmed on-chain. |
| 2024-10-18 19:09 | Elevated Rates of Insufficient Credit Errors | critical | 12 hrs, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-08 21:36 | Withdrawal Delays On BASE Network | minor | 42 mins | All impacted withdrawals have now been confirmed on-chain.All impacted withdrawals have now been confirmed on-chain. |